Great customer service
Great customer service. Julian returned my phone call and helped with all my questions about a potential purchase despite him paying for the international charges. I've bought from Green Water before and will again.
By John K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
191 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
First and foremost we are active stand up paddlers and we ship SUP gear worldwide. Whether you are paddling on a lake, cruising down a river or slaying massive waves, we have what you need.
Green Water Sports (greenwatersports.com) has 191 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
191 approved reviews, newest moderated first
Great customer service. Julian returned my phone call and helped with all my questions about a potential purchase despite him paying for the international charges. I've bought from Green Water before and will again.
By John K.
Product was ok, however the shipping policy and COST was absolutely redicilous ... $35 dollars for a tiny part and $17 to ship ... never again !!
By Joel H.
Response from Green Water Sports· Jun 27, 2018
Hi Joel, we know our pricing engine for shipping costs is limited when it comes to the smaller items so we upgrade ground orders to 3-day shipping. Your package went Priority 3-Day and you will have it in 2 days. (UPDATE: we are in the process of making changes to our shipping system.) Thanks, Julian
Everything ok, I revived all items in time as you promised. 👍 Congrats!! FedEx delivered the package in a wrong address, finally I got it, but the problem was fedex, not you.
By Silvina G.
On the up and up. Fast delivery. All good!
By Cathy
Great recommendation and customer service on a SUP board with competitive pricing.
By Mike R.
I got exactly what I ordered at a great price in record time ...good guys
By John K.
Great service. Items ordered were received as described and on time.
By Anon
So far so good, time to blow up the new SUP
By D C.