Best Customer Service!
I barely finished to fill out the warranty form on the website, and the owner was already on the phone asking how can he help. Need I say more?
By Yuval
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
191 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
First and foremost we are active stand up paddlers and we ship SUP gear worldwide. Whether you are paddling on a lake, cruising down a river or slaying massive waves, we have what you need.
Green Water Sports (greenwatersports.com) has 191 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
191 approved reviews, newest moderated first
I barely finished to fill out the warranty form on the website, and the owner was already on the phone asking how can he help. Need I say more?
By Yuval
If you want superb customer service and a great price these are your guys! We had an issue with your Red Paddle Co. board and they took care of it ! They responded quickly to our emails and solved it right away.
By Josh G.
One of the best customer service experiences I've had in a long time. Our paddle board purchases got us out in the water and changed our summer. They even traveled to Mexico over Thanksgiving... Addictive!
By Denver F.
Overall good experience with the company (Greenwater Sports) itself. The only reason I didn't give five stars is because I wish I would've been warned about the permanently attached tri fin system on my paddle board (I payed a pretty penny for a full paddle board bundle for sure). The way the fins are makes the paddle board favor going to the left so I'm constantly trying to combat it, even in no wake.
By Lisa P.
Response from Green Water Sports· Jan 1, 2016
Hi Lisa, Thanks for the feedback. Quite often you can straighten the iFins by heating them and resetting their shape. See this page for more info: http://greenwatersports.com/5318/red-paddle-co-ifins-infinitely-better or call me on 1-888-252-4983 for help. Julian
They answered several of my questions before I made my purchase. Shipping and product were great. They even handled a warranty with Red Paddle for me and I had a new board in no time
By Guy
I bought a Red Paddle Co Surfer from Julian. He was very good to do business with. Communicative, fair, and patient. I hope to do business with him again! Highly recommend!!
By C. G.
Great service and products!
By Chris P.