Superb customer support
Superb customer support. Absolutely seamless, painless and smooth. Couldn't be happier.
By Robert
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
59 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grecell is listed under Energy & Power.
Grecell (grecell.com) has 59 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 42 reviews with 5 stars · Clear filters
Superb customer support. Absolutely seamless, painless and smooth. Couldn't be happier.
By Robert
For a portable solar panel it has done well for the price even on cloudy days.
By John N.
About 6 hours to fully charge it indoors , the battery not hot but the cable becomes very hot, can smell the rubber
By Victoria
I bought directly from the company because I believe the warranty is longer buying from the company. My understanding is that if I bought from Amazon, I would get it in 2 days but the warranty would only be 90 days but if I bought from Grecell directly, it would take 5 days to get to me but the warranty would be 2 years (the cost was basically the same). Buying it and getting it had one issue; The box had a deep hole through the packaging but there was no damage to the power station. My biggest reason for giving them 5 stars is because it works so well. I work in the field, on new construction there are no electrical outlets except what we bring. This little box powers my laptop to full, multiple times on a single charge plus it charges all of our devices, for the size and cost I am impressed. Previous to the power station I was using an AC inverter from the cigarette lighter adapter the draw was a struggle for the alternator and battery. I replaced my truck battery about every other year. Between the truck batteries and the price of gas to run the engine, this will pay for itself before the warranty ends.
By M B.
Good price and fast shipping. The item was exactly as described.
By Salim C.
Super High Quality! So nice to have power!
By Jeffrey
I had my T1 Pro for 18 months before it failed. It took some time to get a hold of someone from Grecell, but once I did they troubleshot the issue with me and honored their 24 month warranty by sending a replacement. It is nice to get great customer service. I own a few items from Grecell and they are all quality made.
By Kevin E D.
This company was so kind and generous with me. I found the unit that I had ordered, but they still gave me a full refund. So glad that I purchased from them.
By Ena Abel M.