Prompt response
Prompt response. Very professional.
By Decker H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
368 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your one stop shop for all you deck needs.
Great Railing (greatrailing.com) has 368 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 290 reviews with 5 stars · Clear filters
Prompt response. Very professional.
By Decker H.
Always a positive experience.
By Copper-bottomed Reno L.
Absolutely awesome experience with Great Railings. We picked up our railing today and everyone was so helpful. A special shout out to TONY who pulled and loaded our order. He was extremely knowledgeable, professional and respectful. My husband and I are both in management and we know how difficult it is to find folks like him. The other guys were great too so don't want to overlook them but TONY went above and beyond in our book. You can be proud of your team. From the office staff to the guys pulling orders. We'll be back for sure to pick up some decking in the not too distant future! Thanks for setting such a GREAT example!
By Theresa Kauffman S.
Great prices, everything is in stock. Prompt responses to all my questions and they even recommended an installer.
By Angelina B.
Prices are always good. Delivery guys always respectful to my customers property’s. Estimates are always sent right away.
By customer
Thank you Peggy for a great service You saved the day ;)
By avi S.
I couldn't have been happier with my purchase from Great Railing. First of all you will not find a better price any where else. Their customer service is the best. When my product, decking and railing, was delivered we discovered that the railings were wrong. They sent the updated parts we needed with no questions asked at no extra charge. I would order from them again if needed and will highly recommend them.
By Karen W.
Great service and prices
By customer