Taking care of business
I must say the guys/gals at Great Lakes Power tools do they're best to insure that the customers come back for more great service and great pricing. Thanks for all you do and keep up the good work
By Sean C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
64 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Greatlakespowertools (greatlakespowertools.com) has 64 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
64 approved reviews, newest moderated first
I must say the guys/gals at Great Lakes Power tools do they're best to insure that the customers come back for more great service and great pricing. Thanks for all you do and keep up the good work
By Sean C.
thank you--fast shipping, fair price.
By Pete T.
I placed my order on a Saturday evening and first thing Monday morning received an email from them that apologized for their error, they had thought they had my part in stock but would have to order it and would ship it as soon as they could. I found it refreshing to not receive the run around or some other lame excuse/reason for the delay or worse no correspondence at all leaving the customer wondering what the heck is taking so long. It told me they likely have real, live, HONEST human beings running things there and sure enough I received my order that Friday. Excellent quality, exactly what I ordered/needed. Worked perfectly. Thank you GreatLakesPowerTools! -Bill in San Diego CA
By Bill W.
I called after placing my order to add some items. I did not want to place another order and have to pay additional shipping. The person I spoke with had no problem fixing my mistake quickly and curteosly. My entire order shipped later that day not to mention for the cheapest price I could find on the internet. Everything arrived quickly and I was back to work with my new tools.
By Rob T.
Even though Fedex screwed up my delivery, which is no fault of Great Lakes Power Tool, I would recommend them to my contractor friends.
By Mike D.
The Milwaukee drill is for my son who is remodeling his house! We are three generations of Milwaukee tool users, my father was an electrician and jack of all trades. He is still the winner with the most Milwaukee tools! Being 84 he has the advantage! The Abel Family. MT and WA
By Gtrill123
First time customer will be returning. Best prices and great customer service.
By David L.
Bought Milwaukee 6 pc tool kit. Milwaukee is a trusted brand. GreatLakes offered competitive pricing & free shipping. Arrived on time. Highly recommend.
By BJ7557