Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
597 reviews
Great Jones Property ManagementSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. For too long, property management has been something to endure, not enjoy. We’re taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. So property investors can thrive. So residents can love where they live. In everything we do, we want to change property investing and management for the greater.
Great Jones Property Management (greatjones.co) has 597 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
597 approved reviews, newest moderated first
Maintenance & the managers are wonderful & informative. I do, however, wish the renewal process was a bit easier and more responsive.
By customer
Response from Great Jones Property Management· Dec 26, 2019
Thank you for the feedback! Every review is important to us and only helps make our process better.
I have recently signed up with Great Jones and wasn't sure what to expect. My property manager Rob Draper has been on top of the change over in tenants and any issues that have come up. He has been great to work with.
By Kevin
Response from Great Jones Property Management· Dec 26, 2019
Thank you, Kevin! We appreciate you taking the time to write this review.
Their staff do work fast to get maintance done and respond email at timely manner
By Denisse
Response from Great Jones Property Management· Dec 16, 2019
Thank you for taking the time to leave us a review, Denisse. We're glad to hear that the maintenance was taken care of in a timely manner!
Excelente Servicio.. Se lo recomiendo
By Facundo D.
Response from Great Jones Property Management· Dec 16, 2019
¡Gracias, Facundo! Apreciamos que nos dejes una reseña.
Fast service
By customer
Response from Great Jones Property Management· Dec 13, 2019
Thank you!
Jose is great and always helpful. Courteous, professional and prompt. My issues have all been handled with top notch customer service skills. A+++ experience.
By Daniel A.
Response from Great Jones Property Management· Dec 12, 2019
Hey Daniel, Thanks for taking the time to leave this review. We agree that Jose is great! We'll strive to continue you to show you an A+++ experience.
The company will be my new property management company starting January. So far they have reached out via email, mail and phone which was way more than the last company ever did. So far so good!!
By Lyvette336
Response from Great Jones Property Management· Dec 12, 2019
Thank you for taking the time to share these words with us! We're glad to hear that you're having a great experience with Great Jones so far and we'll do our best to make sure that you continue to do so.
Received answers to all my questions. Thanks for your help Jose!
By Christine
Response from Great Jones Property Management· Dec 10, 2019
Thanks for taking the time to leave a review! We'll be sure to make sure Jose receives it!
