Great Jones Property ManagementReviews of greatjones.co

Rent continues to rise but no changes to property and the terms on lease are not 100%accurate … if property is listed as electric and water I should not be held responsible for a gas bill. And the rent still raises with the newly added bill. Im a mother of two small children the pricing is very unfair and I do not want to have to leave my home if 3 years. I’ve reached out to speak with a landlord or someone to discuss issues have not heard from anyone yet . The rental company is doing a great job with working with me to help pay the bills but I’m scared for my future. I just feel the rental prices just jump way to much every year

Pasquale was pretty great during the whole process, but it is a little tricky getting a hold of someone on the phone. Thankfully Pasquale was quick to respond to email. Hopefully communication gets a little better during the move in process.

The process seems painless to get in, but reporting property issues on move in and repair issues along the way is a painful process.

Communication went well initially and the process overall was not bad. I gave 3 stars because I feel as if I was rushed into the property. There were some pretty big issues upon moving in that should have been noticed and fixed prior, had a proper inspection been conducted. They did work with me, though on getting those issues fixed.

This has been a disaster. No water for first week here at property. And They did not that in order. Did not have a trash can outside was told by city the owners of property are cheap and had not paid for trash services. That took a month. They cancelled my Dominion Account by closing an account that was previously on the address I am at. They did it w/o even telling me. Thank God I watch my stuff I was able to restart my own account in time before they came to cut my services off. Communication sucks. Tawny Robyn at their customer service center are BOMB.COM None of this was their fault but they did what they could to help me and I could tell. Good company for someone that needs to learn things about rentals and how they are handled. What to do and what not to do. But GREAT JONES need to find a better system for ORGANIZATION AND COMMUNICATION.

Took a little while for the email responses but everything worked out with the help of Pasquale on the job

I really feel that this great jones isn't for me.

I’m a very low maintenance renter. The worst part of Great Jones is that you can’t talk to anyone. Even Maintanance issues must be online and you don’t get immediate answers or responses, especially if it has to do with your most important function in an apartment which is air conditioning. I am all about technology but customer service is what drives a business.