Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
597 reviews
Great Jones Property ManagementSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. For too long, property management has been something to endure, not enjoy. We’re taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. So property investors can thrive. So residents can love where they live. In everything we do, we want to change property investing and management for the greater.
Great Jones Property Management (greatjones.co) has 597 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
597 approved reviews, newest moderated first
Explained everything well. All my questions were answered very courteous.
By Malcolm Hall Hobie K.
Response from Great Jones Property Management· Nov 21, 2022
Malcolm Hall Hobie Kayak, thank you for sharing your positive experience!
My experience with Great Jones has been so super awesome! Pasquale made sure that I understood what was needed for approval AND he sent a complete break down of what needs to be paid! Pasquale was very pleasant to work with and stuck by me all the way until approval! I’m super excited to make a GREAT JONES home MY home!!
By Tiffney
Response from Great Jones Property Management· Nov 21, 2022
Tiffney, thank you for sharing your positive experience!
From me touring the house to applying for the house to getting ready to move in, Great Jones has been big help during every part of it. They made sure I fully understood what I needed to do and made sure to explain when I needed it done by. Great people all around.
By John
Response from Great Jones Property Management· Nov 21, 2022
John, thank you for sharing your positive experience!
Randy help me threw the process. Great man. Will be referring this company.
By SABRINA R.
Response from Great Jones Property Management· Nov 21, 2022
SABRINA ROBERTS, thank you for sharing your positive experience!
My fiance and I loved working with Great Jones and our property manager. Everyone was so easy to get in contact with and they answered my million question without being bothered. Our whole process has been super easy. Without them we would still be looking at places.
By Baylee W.
Response from Great Jones Property Management· Nov 21, 2022
Baylee Wilson, thank you for sharing your positive experience!
My experience with Michael at Great Jones was phenomenal. Michael explained every step so clearly and was so patient with the many questions I had. He guided me through the application process so smoothly and his wonderful personality helped to alleviate the stress of securing a new place to call home. There aren't enough wonderful words to describe how wonderful it was to work with Michael. He made my initial experience with Great Jones Property Management a fabulous one!
By Crystal K.
Response from Great Jones Property Management· Nov 21, 2022
Crystal Keels, thank you for sharing your positive experience!
I have have the worst service, they seek out the poor and I feel people of color. They will not address any type of issues with property issues. They don't care at all. In the end they purposely trashed my credit even though we both had an agreed arrangement. Total liars in every way.
By Will S.
Response from Great Jones Property Management· Nov 21, 2022
Will Spencer, we're glad you had such a wonderful experience with us!
Quickly serviced and resolved as usual
By Guy R.
Response from Great Jones Property Management· Nov 21, 2022
Guy Ross, thank you for sharing your positive experience!
