Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
597 reviews
Great Jones Property ManagementSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. For too long, property management has been something to endure, not enjoy. We’re taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. So property investors can thrive. So residents can love where they live. In everything we do, we want to change property investing and management for the greater.
Great Jones Property Management (greatjones.co) has 597 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
597 approved reviews, newest moderated first
I am very happy with this process it was fast and secure not to mention you had a constant communication line for any and all questions that you needed answering thanks yall
By Equira L.
Response from Great Jones Property Management· Nov 18, 2022
Equira Lawrence, we're glad you had such a wonderful experience with us!
Micheal was awesome prompt to answer emails and very patient and helpful he makes the process so easy thanx Micheal
By Freeshell L.
Response from Great Jones Property Management· Nov 18, 2022
Freeshell Lawrence, thank you for sharing your positive experience!
Michael and his team were amazing to say the least! With an urgent situation at hand, he was very consistent with communication, reviewed our application quickly, and got us approved the same day. This is the best experience we’ve had trying to rent a place! 5 stars is not high enough!
By Harold P.
Response from Great Jones Property Management· Nov 18, 2022
Harold Perry, thank you for sharing your positive experience!
Wonderful customer service! I absolutely love this property management company. Very professional and easy to work with, although I wish the communication was better with the agents responsible for processing your application but aside from that, this was an excellent experience!
By Rose R.
Response from Great Jones Property Management· Nov 18, 2022
Rose Rose, thank you for sharing your positive experience!
My rental company was just taken over by this company,and 20 renters were ask to vacate our home with very short notice and when I'm trying to speak with someone,no one is ever available, and I'd also like to know what happens with our security deposit if we are suddenly asked to leave. Wow
By Richard N.
Response from Great Jones Property Management· Nov 4, 2022
Hi Richard Nash, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
It's been an excellent experience renting from Great Jones so far. They are very attentive to the needs of their tenants, and have responded to every maintenance issue I have had. Their staff is very friendly, and professional every time I interact with them.
By D.S.B.
Response from Great Jones Property Management· Nov 18, 2022
D.S.B, thank you for sharing your positive experience!
Took a little while for the email responses but everything worked out with the help of Pasquale on the job
By Demarcus R.
Response from Great Jones Property Management· Nov 18, 2022
Demarcus Randall, thank you for sharing your positive experience!
As far as the walls are concerned the contractor did a very good job due to the walls need sheet rock and not dry wall, the only way to really do them right is to tear the whole wall out and insulate and replace sheet rock the right way and not a bum job ,like what they did before I moved in.This can be a very great little place if it had been done before anyone moved in it.
By Carol
