Been with Great Basin since 1980 and
Been with Great Basin since 1980 and enjoy the services and help Thru the years. Thanks Jennifer and associates.
By Hank F.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
607 reviews
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There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
607 approved reviews, newest moderated first
Been with Great Basin since 1980 and enjoy the services and help Thru the years. Thanks Jennifer and associates.
By Hank F.
Love this credit union. Always so helpful and anytime i need a loan it’s a seamless process.
By Katherine
The ATM is easily accessible and easy to use.
By Jennifer O.
The staff exceptional. With every interaction I was treated with respect and just as important, humor. Ultimate professionals in all transactions. Thank-you. Patricia Landon.
By Patricia C L.
Easy to use app. Convenient banking, atm. Personable representatives.
By Elisabeth
Great service. Friendly employees!
By Pilar
Great people who care about their members and the community. They are responsible, easy to work with and overall do a great job. I would choose them over any greedy bank.
By Levente
Have been a client since 1974 when with Ma Bell, great place to do business. Thank you
By Sheryl H.