EVERYTHING WENT PERFECT AS USUAL WE…
EVERYTHING WENT PERFECT AS USUAL WE LOVE GBFCU AND JENNIFER DENOO AND ALL SHE DO FOR ME AND MY FAMILY THANK YOU
By Stanley
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
607 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
607 approved reviews, newest moderated first
EVERYTHING WENT PERFECT AS USUAL WE LOVE GBFCU AND JENNIFER DENOO AND ALL SHE DO FOR ME AND MY FAMILY THANK YOU
By Stanley
Always excellent, friendly and responsive.
By Kimberly
Anytime I call the Branch I have a pleasant experience with the staff. They are always helpful and have a great attitude! Glad I joined them as a member.
By customer
As they say,were with you for life and they really are. I will never ever leave them
By Alexander
I love the app on my phone and I also love the stuff members that work at the branch, they’ll very professional always.
By Francisco
Great Basin FCU is a excellent credit union. I always feel like family.
By Jacques G.
Ever since I stepped into a branch I have always felt welcomed and communication is key in my book and it’s always A-1 the representatives are always knowledgeable and helpful..
By Manny S.
Love this bank they are always willing to work with you and are super friendly. My husband and I have been members since the 1980’s.
By Melissa