Purchasing furniture
My husband and I are totally satisfied with all facets of our visit, deliveries and transactions. We have purchased from Grand Home Furnishing throughout the past 50 yrs + and we would recommend this company to anyone.
By DONALD
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
417 reviews
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Since 1911, our mission has been to provide the best customer service possible. With 17 convenient furniture stores in Virginia, West Virginia & Tennessee, our knowledgeable sales team and specialists are here to help you find the perfect piece of furniture, a complete room or a new mattress set.Our convenient delivery and financing options make getting that new furniture or mattress easy!
Grand Home Furnishings (grandhomefurnishings.com) has 417 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
417 approved reviews, newest moderated first
My husband and I are totally satisfied with all facets of our visit, deliveries and transactions. We have purchased from Grand Home Furnishing throughout the past 50 yrs + and we would recommend this company to anyone.
By DONALD
The salesman was very helpful & took his time with us.
By MELISSA
I had a great experience when purchasing my living room suit. The staff were friendly, very willing to answer questions, and not pushy. My delivery arrived on time and the delivery guys kept in touch about when to expect the delivery.
By KH
And there best got the furniture my family and I wanted and at the right price.They worked very close with us to get what we wanted they even customized to your liking.Thank you Grands that's a 5 star.
By MICHAEL
I was greeted when I came in the door and given a Coke. Then I was asked what I was looking for. I was shown to where it was, and all my questions were answered. I did not feel pressured to buy, in fact I came back another day to make the actual purchase. It all went smoothly. Even the delivery went well, although they arrived later than I had hoped, but they did the job quickly and efficiently. I will buy there again. Thanks
By ANNA
Response from Grand Home Furnishings· Jan 13, 2016
Thank you for taking the time to leave us a review. Glad to hear you had a great experience. We appreciate you shopping with us!
I was able to find exactly what I wanted and even customize the color. The salesman was great. The entire experience was flawless. I even received it much quicker than expected.
By LAURA
Response from Grand Home Furnishings· Jan 13, 2016
Very good to hear! Thank you for shopping with us Laura.
We purchased a sofa and love seat. The salesperson was tireless in helping us and very knowledgeable of the products available. The store had a very wide selection and was reasonably priced. The delivery men did a great job.
By MICHAEL
I had a wonderful experience with Grand. The sales girl was very helpful and showed me exactly what I went in for.
By KIMBERLY