Love that they help with reporting to…
Love that they help with reporting to business credit bureaus to help build credit even with small orders.
By Robert M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
264 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grainger is a leading domestic and international business-to-business distributor. With thousands of products to choose from, we're a fast, convenient source for industrial supplies, equipment and repair parts. Please visit our online catalog today.
Grainger (grainger.com) has 264 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 6 reviews with 4 stars · Clear filters
Love that they help with reporting to business credit bureaus to help build credit even with small orders.
By Robert M.
My company has only had great experiences with ordering from Grainger. 99% of the time, we get exactly what we ordered and get it within a day or two. Great service and solid customer reps. Everything generally seems to be overpriced, but you can get it that much faster.
By Sam
Called about some Rust Oleum garage floor paint. Sales Representative was knowledgeable and gave me some pointers about prepping the floor and applying product. Thanks.
By Greg
Grainger is a terrific company and can always rely on them.
By Maggie
Grainier is a company you can rely on. Never let's me down and always has great customer service
By Tom
The new website is very clear and understandable. It is easy to navigate through when searching for products or services. Definately encourages me to shop through grainger for all my maintenance needs.
By Plplpo