Who needs a garage when there's Grainger?
The site is easy to navigate, the descriptions are informative, and the service is splendid. I've always enjoyed using Grainger for my product needs, and will continue to do so for years to come.
By Jim V.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
264 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grainger is a leading domestic and international business-to-business distributor. With thousands of products to choose from, we're a fast, convenient source for industrial supplies, equipment and repair parts. Please visit our online catalog today.
Grainger (grainger.com) has 264 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 71 reviews with 5 stars · Clear filters
The site is easy to navigate, the descriptions are informative, and the service is splendid. I've always enjoyed using Grainger for my product needs, and will continue to do so for years to come.
By Jim V.
If your equipment breaks and you don't stock parts, this is the place to call. Or just use them as your parts supply house. What ever you need they got it just to much to name. Just go to there web site or if you are on the go download their app, and you will have the inventory at your finger tips. I couldn't ask for better service!
By Rock B.
Found what I was looking for in seconds. With such a massive selection of product to choose from I didn't feel overwhelmed selecting the correct product for my needs. Clean and well structured site.
By tru3blood
I appreciate all of the help and the customer service I received. I will definitely be back for business down the road.
By Kim
What a great website, it is well organised so I can easily and quickly find what I need every time. I love the resources section of the website, it is really informative and can point users in the right direction.
By Henry
The site was very easy to navigate and I was able to purchase my product easily and quickly. I was also able to locate tabs for other products quickly which expedited my purchase. Great site!
By Norma Rocha V.
The Grainger website was very easy to navigate and I received my items promptly! I will be ordering again - thanks Grainger!
By Suzie R.
It was very easy to navigate website! Easy to order and quick delivery!
By Victor R.