Joyful experience
Love the site. Found everything i needed quickly and at cost.
By Don W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
264 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grainger is a leading domestic and international business-to-business distributor. With thousands of products to choose from, we're a fast, convenient source for industrial supplies, equipment and repair parts. Please visit our online catalog today.
Grainger (grainger.com) has 264 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 71 reviews with 5 stars · Clear filters
Love the site. Found everything i needed quickly and at cost.
By Don W.
This website is very to the point. It follows the same format many other sites use which helps reduce confusion.There is no searching through unclear menu options to find what you are looking for. I am confident that it would not take me long to locate the product I am looking for. It is also visually appealing without being too obnoxious and in your face.
By Depaul09
The Grainger website is very user friendly! Products are displayed clearly and in a very descriptive manner. Things are easy to find which is fantastic. Love the safety and green resources as well.
By Sana A.
Its hard to be blown away by a website, but this one is simple and effective...which I'm sure is hard to do. I'm not a big fan of the "find a branch" option. It should probably be a more common "Locations" or something like that
By Raymon B.
Great product selection. Unbeatable prices. A+
By Tanner
Amazing company with trustworthy people to work with. I would recommend this company to anyone who is interested in working with professional individuals. Shout out to Jess who is great at what she does!
By Gabrielle A.
I've always been able to find what i'm looking for on Grainger.com and their prices are almost always the best. It sure beats shopping around!
By brady92
I always have a great experience! I'm a huge fan of Grainger!
By Anna P.