My answers were answered quickly with…
My answers were answered quickly with step by step details. This was very helpful and I was able to complete what I needed to do quickly.
By Denise
Response from Gradelink· Jun 26, 2026
Glad to hear it, Denise!
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
165 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Administrators, help your school save time, improve enrollment, and fulfill its mission with Gradelink Student Information SystemEmpower your school to perform at its best with Gradelink’s integrated school management, teaching, and learning tools.Connect your communityKeep your administrators, teachers, parents, and students connected on and off campus.Work anywhereBecause Gradelink is web-based software, all you need is internet access.Centralize everythingSimplify all of your grading, attendance, and other administrative tasks.Work more efficientlySpend less time clicking and more time doing what you do best—educating.Keep your information secureRest assured, knowing your data is protected and backed up daily.Enjoy amazing serviceGet personalized, friendly training and support—at no additional charge. It's easy to get started with your new school management software1. Go to gradelink.com/demo to watch a demo video and get an instant quote.2. When you’re ready, we’ll set up your custom account and train your staff.3. Work confidently, as we back you up with top-rated, personalized support.Questions? We’re here to help at 800-742-3083.
Gradelink (gradelink.com) has 165 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
165 approved reviews, newest moderated first
My answers were answered quickly with step by step details. This was very helpful and I was able to complete what I needed to do quickly.
By Denise
Response from Gradelink· Jun 26, 2026
Glad to hear it, Denise!
I reached out to Gradelink for support, and they responded promptly and were very helpful in addressing the issue. Thank you for your assistance. Your time, expertise, and willingness to help are greatly appreciated.
By Alexandra A.
Response from Gradelink· Jun 25, 2026
You’re welcome, Alexandra! We’re always happy to help.
I am highly impressed with the customer service provided by Axel at Gradelink. He is always incredibly responsive and timely. Whenever I struggle with a feature on the platform, he doesn't just explain it—he sends custom images and videos to guide me through the solution step by step. This visual support makes troubleshooting completely effortless. Excellent service!
By Cesar Augusto Perez T.
Response from Gradelink· Jun 23, 2026
Thank you so much, Cesar! Axel truly appreciates your review.
Quick response time and helpful feedback.
By Teresa C.
Response from Gradelink· Jun 18, 2026
Glad to be of service, Teresa!
Always quick and clear. response!
By Rachelle W.
Response from Gradelink· Jun 17, 2026
We're happy to help, Rachelle!
Phenomenal experience 10/10! Gradelink support is always extremely helpful but today the turnaround, effort, and efficiency far exceeded my expectations. Thank you again for all your help!
By Delicia M.
Response from Gradelink· Jun 16, 2026
You’re welcome, Delicia! Thank you for your encouraging words!
I had an issue with our preschool report card. Some things need to be removed. I emailed my issue and before I knew it, my problem was resolved, quickly and efficiently. This has been my experience consistently. Customer service is great. Axel has been great.
By Margie Z.
Response from Gradelink· Jun 16, 2026
Axel and the rest of the support team work hard taking care of our schools, so they love your review, Margie!
I always ask for Mark when I need assistance. He is very responsive. He returns phone calls in a timely manner, easy to understand, and he stays on the phone with me until the problem(s) has been resolved. Mark has great customer service. He knows Gradelink very well. We would be deeply lost and sadden if he ever leaves Gradelink.
By Ednalyn B.
Response from Gradelink· Jun 15, 2026
We’d be sad, too, Ednalyn! Thankfully, Mark has no plans to leave Gradelink, so he’s here when you need him.