Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
50 reviews
GradCity Travel LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GradCity is the industry leader in student travel. With over 30 years of experience, GradCity has operated tours for 300,000+ students to destinations ranging from Montreal to Mexico, Tulum to The Bahamas, and destinations beyond. Our mission: Provide the Ultimate Travel Experience for graduating high school students.As a tour operator, unlike the typical travel agency, GradCity and our family of travel brands offer so much more than just a plane ticket and a hotel room. At GradCity, we plan everything from start to finish. We are committed to providing impeccable customer service to ensure the travel process is easy and convenient.
GradCity Travel LLC (gradcity.com) has 50 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 2 reviews with 3 stars · Clear filters
The events and the resort were amazing 10/10, but the flight situation was horrible. I was booked on an earlier flight than my classmates with no warning, if someone’s hadn’t shown up I wouldn’t have been able to fly with them. They need to step up their a-game when it comes to air travel, specifically with Delta.
By Amaya W.
There were cockroaches in our room and we had to kill them, there wasn’t enough towels in our room and the bedding wasn’t adequate, also the taxis were a lil rough
By Liam T.
Response from GradCity Travel LLC· Jun 19, 2022
Hey Liam. Thank you for the feedback. Our onsite staff are there 24/7 to assist with any issues during your stay; we hope you addressed this to them directly. We will follow-up with our vendors regarding your review.
