The service was good and they improved…
The service was good and they improved my resume
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
165 reviews
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Our professional resume writing service will help you build a personal brand you believe in. Work directly with Nationally Recognized Career Experts. Free 1-on-1 Resume Evaluation from an Experienced Resume Writer - NOT from a template or automated program! Talk the talk with our Award-Winning Recruitment Specialists - we know how to get you hired and we GUARANTEE you get interviews!
About Jobs (gotthejob.com) has 165 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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The service was good and they improved my resume
By customer
Unfortunately, I can only rate this company as average. In the past, we used their services with an excellent product outcome. I was highly disappointed that the new ownership doesn't provide the same level of professional service and product out come. It took approximately 2 weeks of back and forth before the final package was received. Working with the writer was fine because I understood that she was attempting to capture a particular result. The final package received ( from the main office) was the problem. The Text document provided did not resemble the word resume. In fact, the text document was 3 pages long instead of 2 pages like the resume. The formatting was drastically off. I sent numerous detailed e-mail instructions regarding the changes that were needed. These instructions were ignored or a claim was made that only blank e-mails were received. The president suggested we talk by phone, but if you can't follow a list of written instructions talking by phone would be a further waste of time. Towards the end, I was frustrated and decided to make the changes on my own.
By Brenda B.
Response from About Jobs· Sep 26, 2017
Hi Brenda - I'm sorry to hear that you are not happy, but you seem to be misunderstanding what the txt document is. You should NOT, under any circumstances, change this document. It is meant to be an unformatted file and needs to include specific keywords and line breaks in order for programs to read it correctly. This document is also in Notepad, so you should only use it for uploads on job sites when applying to roles that will not take a Word or PDF version of your resume. We've tried to get in touch with you a few times, as your emails do appear as blank. However, we recommend that you call us, or at the very least that you move forward using the original txt file we provided. If you would like to discuss specific changes, we would be happy to speak in further detail and can be reached directly at 800-909-0109.
Employers compliment resume and cover letter in rejection emails. Phone screens, no phone or face-to-face interviews.
By Confidential