Bernadette was very helpful and…
Bernadette was very helpful and resolved our issue quickly.
By DSI
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
73 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gotobeat is an independent live events promoter that strives to bring great live shows to the UK and Europe. Our mission is to give artists fair pay for their craft allowing them to further develop their careers. We also strive to bring to quality over-seas talent to the UK to give non-english-speaking communities a little taste of home.
Gotobeat (gotobeat.com) has 73 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
73 approved reviews, newest moderated first
Bernadette was very helpful and resolved our issue quickly.
By DSI
Platform easy to use and very efficient and friendly customer care service.
By francesco
Easy to use platform. The costumer service is friendly and available to help if needed. Will definitely recommend
By Daniela
Careful, for get it sorted
By Riri
Had an issue but it was sorted very quickly and professionally
By Elena
Bernadette is a STAR ⭐! Had a little issue with my tickets, she dealt with my request promptly.Great customer service and communication! Thank you 😉🙌
By Grapion
I originally purchased 2 standard tickets and due 2 more people attending i purchased 4 balcony tickets, after contacting GOTOBEAT via email to explain the situation they issued a refund for the standard ticket without any problems. 5* service
By Leigh C.
I went to one the shows, Paolo was an amazing rep! Very good experience
By Michele