Guidance &super helpful
Hi.i have some learning difficulties and I'm really happy with all the help I've received regarding my reservation. Especially Bernadeta,she was very helpful. Thank you
By Jagoda Natalia Z.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
73 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gotobeat is an independent live events promoter that strives to bring great live shows to the UK and Europe. Our mission is to give artists fair pay for their craft allowing them to further develop their careers. We also strive to bring to quality over-seas talent to the UK to give non-english-speaking communities a little taste of home.
Gotobeat (gotobeat.com) has 73 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 61 reviews with 5 stars · Clear filters
Hi.i have some learning difficulties and I'm really happy with all the help I've received regarding my reservation. Especially Bernadeta,she was very helpful. Thank you
By Jagoda Natalia Z.
Great customer service team! Helpful and speedy.
By Francesca G.
Super easy, super fast and superb solution to my issue. The response from Bernadette was just right - thank you 🙏
By ezzanda O.
Great customer service
By Isla
Excellent customer service, extremely efficient at responding and resolving my enquiry and all done with a friendly charm. Thanks again
By Jake
I hadn’t changed my Email address so tickets went to my old address I emailed the team who responded swiftly and sorted everything out I now have access to my QR code for the next show I’m attending Fabulous customer service Thank you
By Gayle N.
I bought tickets for a dj event. The tickets didn’t come through in email confirmation. But I got a swift response from Andrea with the tickets. Great customer service!!
By Farhana Shaan A.
Bernadette handled my issue amazingly!!! Turned a stressful situation into an absolute breeze. Thank you again
By Mia-Jay M.