Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
67 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TeamUp is software that empowers the world’s best providers of group fitness experiences to maximize their impact and run their classes with ease.Trusted by thousands of fitness providers globally, TeamUp streamlines operations with a powerful, all-in-one solution. TeamUp offers effortless setup and implementation, seamless customer registration, and significantly less admin time so you can get back to doing what matters.With flexible booking solutions, you can seamlessly offer a variety of different programs including one-off and weekly schedules, in-person and online classes, instructor trainings, and so much more.
TeamUp (goteamup.com) has 67 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 51 reviews with 5 stars · Clear filters
Good support and help with set up
By VICKIE
Response from TeamUp· Feb 20, 2026
Hi Vickie, Thanks for the lovely review. We’re glad our team could support you and help with the setup. If you ever need a hand as you grow or have questions along the way, we’re here to help.
Team Up has been a great addition to my small Pilates business. I shopped about and tested 4 other big names booking apps but they either didn’t do what I needed or were too expensive. I loved that Team Up charges less for those times I don’t have as many customers, I love the system is so intuitive so my less tech savvy clients have taken to it quickly and I especially love the support team. I’ve never had to wait long on a solution to some wee query or issue I’m having. Sometimes I’m grabbing a quick minute and have maybe forgotten how to do a task, they’re always on hand to help, no matter how small. I couldn’t rate Team Up more highly & I have subscribed to another big booking app in the past.
By The Align S.
It helps ms keep my business organized
By Ruxanda V.
We have been with Team Up for many years now, I think over 7, and they are brilliant. I absolutely love the platform, how client details are presented, how I can easily set up classes and courses and have a timetable and booking system that takes care of itself. Plus the support is fantastic. They are always there for us to help us get the most out of the platform. I highly recommend Team Up for all gyms, exercise, yoga and wellness practitioners.
By Clare M.
used to book a few classes. Process was easy and quick and I get reminders for each class.
By Jennifer
Received first class support from Stuart when I had some problems with my account, including a personal Zoom call and full follow up.
By Stringtheorist
Response from TeamUp· Apr 11, 2025
Hi there, Thanks so much for your kind words! We’re really glad to hear that Stuart was able to provide the support you needed. We’ll be sure to pass your feedback along to him — he’ll really appreciate it! If there’s anything else you need, we’re always here to help. Best, Tim.
Great Service I have found the overall customer service experience very good. My questions were answered fully and the areas I was still unsure of, the team were patient with going through as many times as I needed. I find the on-line booking and payment set ups really straight forward and has saved my valuable admin hours, of which I can now spend on building my business.
By Susan R.
Response from TeamUp· Apr 11, 2025
Hi Susan, Thank you so much for the kind words — we're thrilled to hear that you've had a great experience with our customer service team! It’s fantastic to know that the booking and payment setup has helped you save valuable admin time. That’s exactly what we aim for — giving you more space to focus on growing your business. We’ll be sure to pass your feedback along to the team — they’ll really appreciate it. Thanks again for taking the time to share your experience! Best, Tim.
Always reliable and does what it says it will do!
By Beatrice
