Always inviting
I generally know what I want, go in and purchase. Sales staff are very helpful and sweet. Store is clean and inviting. I do wish they would have sales especially for return clients via email.
By Teri
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
243 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jewelry You'll Love. Family owned and operated, gorjana offers jewelry ranging from dainty solid gold essentials to fun, seasonal fashion pieces. There’s something for everyone and every style. Whether you're after a signature everyday piece or the perfect gift, our jewelry fits seamlessly into any collection. Visit one of our 130+ gorjana stores and let our talented team of stylists guide you through a personalized experience as they help you create your own layered look.
gorjana (gorjana.com) has 243 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 178 reviews with 5 stars · Clear filters
I generally know what I want, go in and purchase. Sales staff are very helpful and sweet. Store is clean and inviting. I do wish they would have sales especially for return clients via email.
By Teri
The response to my claim about the stack ring set tarnishing was quick. Gorjana replaced after I provided adequate proof to support the condition of the jewelry. TYVM
By Tori, Vinings, G.
My niece loved the adjustable bracelet. Delivery was one day after the initial delivery date but it worked out fine. Ordering on the website is very easy.
By Bridget M.
Everything. Earings are dainty and nice
By george K.
Never disappointed by your salespersons and products! Both are exceptional!
By Charlotte
I haven’t received my latest piece yet but I love all of the pieces that I currently have.
By Karen
The sales people were amazing and very helpful. The jewelry is beautiful.
By kelly
Ally at the Scottsdale Quarter location is the best, very knowledgeable and helped me order the perfect piece. Love this store, nothing beats the customer service and quality.
By Mars