Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
243 reviews
gorjanaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jewelry You'll Love. Family owned and operated, gorjana offers jewelry ranging from dainty solid gold essentials to fun, seasonal fashion pieces. There’s something for everyone and every style. Whether you're after a signature everyday piece or the perfect gift, our jewelry fits seamlessly into any collection. Visit one of our 130+ gorjana stores and let our talented team of stylists guide you through a personalized experience as they help you create your own layered look.
gorjana (gorjana.com) has 243 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 178 reviews with 5 stars · Clear filters
I purchased a Parker necklace and 3 charms for my granddaughter on her birthday. While shopping I noticed their collection of Huggie earrings. One pair got my attention and purchased as well. The little diamond Huggies haven’t been out of my ears for 2 weeks now. Love them. My granddaughter loves her Parker necklace as well. The jewelry is classic and works well with any age group. Amy A
By Amy Short A.
Gorjana has a beautiful selection of merchandise and jewelry to match every occasion. They have exceptional customer service and they seek to provide impeccable personalized attention. I highly recommend them!
By Dina
Response from gorjana· Mar 2, 2026
💛💛💛
My niece purchased a cute little bracelet with my initial for me for Christmas. Unfortunately, it fell off of my wrist and I never found it. I decided to call Jorgana and explain what happened. The young lady I spoke was so sweet and helpful. She told me I would hear back from them in a few days. Within 3 hours, I received a gift card by e-mail to replace the bracelet! Amazing service!!! Thankyou Jorgana!!
By Lori G.
Response from gorjana· Apr 25, 2025
Thank you so much for the continued love and support! 💛
I bought my daughter some stackable rings for Christmas, she unfortunately lost everything in the palisades fires, including her new rings. I contacted this company and they sent my daughter a bunch of jewelry and a 250.00 dollar gift card!! Customer for life
By Lynnette F.
Response from gorjana· Apr 19, 2025
Thank you so much for sharing this ❤️ We're heartbroken to hear about your daughter's loss, but so glad we could bring a little joy and light during such a difficult time. We're honored to have you as part of our fam!
they fixed the issue thanks!
By Tiffany
Response from gorjana· Apr 19, 2025
We're rooted in quality - in all that we do, starting with our product. If something didn’t meet your expectations, we’d love to look into it. Feel free to DM us or email [email protected] – talk soon!
Loud, thick jewelry just ain’t my thing. So when I discovered Gorjana I had already bought from 3 other brands that also carry a similar minimalist style. And yes I am already building my collection. The Gorjana designs are so dainty and sparkly and just what I wanted for my stack. No quality issues so far and hoping there won’t ever be any. Currently own one but intent on purchasing again.
By Farrah T.
Response from gorjana· Apr 19, 2025
Love to hear this! ✨ We're so glad you found us and that our pieces are the perfect fit for your stack.
So far I am very pleased with my jewelry. I purchased gold plated and I was actually shocked at how great it looks ‘on’. I purchased from a Gorjana retail store, but I did not try the necklaces on before I purchased them. As I said, I am very pleasantly surprised at how great they look. I will see how they hold up over time.
By Lauren C.
Response from gorjana· Apr 19, 2025
We’re so happy to hear this! ✨ We’re always here if you need anything along the way!
I have always loved the Gorjana products. Recently, I was offered a gift card and when I wanted to use it, it appeared to be expired. I contacted the support and they extended the gift card. Amazing customer support. Keep going Gorjana!
By Virginie
Response from gorjana· Apr 19, 2025
We're so glad our team could help make things right. Thank you so much for the kind words! 💛
