The salesperson what very helpful BUT the necklace doesn’t lay flat
The salesperson what very helpful. I love my necklace BUT it doesn’t lay flat. My only concern.
By Maryann
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
243 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jewelry You'll Love. Family owned and operated, gorjana offers jewelry ranging from dainty solid gold essentials to fun, seasonal fashion pieces. There’s something for everyone and every style. Whether you're after a signature everyday piece or the perfect gift, our jewelry fits seamlessly into any collection. Visit one of our 130+ gorjana stores and let our talented team of stylists guide you through a personalized experience as they help you create your own layered look.
gorjana (gorjana.com) has 243 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 178 reviews with 5 stars · Clear filters
The salesperson what very helpful. I love my necklace BUT it doesn’t lay flat. My only concern.
By Maryann
Fell in love with the bee earrings but, they only had 1 earring. Coralie and Jackie were extremely helpful helping me find the other bee. The treatment that I received from them, I rarely receive it anywhere else. They were very friendly, and professional and that made the entire shopping experience a very pleasant one. I was also helped by Oriana, from the store at the designer district and just as the other two, she was very friendly and helpful, making the entire experience unforgettable. Congratulations on having such wonderful employees as part of your organization.
By Maria L G.
Response from gorjana· May 29, 2026
Creating a welcoming and supportive shopping experience is so important to us, and we’ll be sure to share your kind words with the team. We appreciate your support and look forward to seeing you again soon! ✨
Great customer service; they really make you feel welcomed and helpful
By Desi
The girls working at the store are very helpful, patient, kind and made my experience very pleasant
By Christine
Great customer service and great quality
By Melissa
Absolutely adore your jewelry collection. Bought my first piece in La Jolla and my most recent piece there. Now own about 7 of your bracelets and recently purchased a silver initial bracelet for a friend as a Mother’s Day gift.
By Scott T.
I have purchased three beautiful 14k gold chains from Gorjana, and love each one very much. They are beautiful, stylish, classic pieces that I feel comfortable wearing 24/7. When in store I was treated with friendly, gracious service.
By Kara J.
Love the store love the jewelry love the selection . had great help while I was there.
By Shelly