Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About The Gorilla Safari Company
As gorilla safari tour specialists The Gorilla Safari Company provides a diverse range of the highest quality gorilla trekking experiences to clients world-wide. Our gorilla safaris are specifically crafted to your requirements and to provide an insight into the lives of these extraordinary endangered animals; an experience that will leave your heart pounding with excitement.Each one of our team of safari experts regularly visits Africa to inspect the camps and lodges that we recommend. As a result, our portfolio includes only the places that we have personally visited and appraised to ensure the highest standards at all times.The Gorilla Safari Company has taken considerable time to build strong and lasting relationships with the very best partners in the air and on the ground in Africa. Our service levels are incredibly high and this is reflected in the way we operate, not only before you travel but also whilst you are in Africa and on your return home.
The Gorilla Safari Company (gorillasafaricompany.com) has 219 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
After a difficult search to put together the kind of trip to Uganda that I was looking for, I was delighted to finally talk to Donna at Gorilla Safari Company.
Donna has first hand knowledge of the Buhoma area and understood that I wanted to stay somewhere that would benefit the local community as this was to be the tail end of a charity study tour and I wanted to continue in that spirit.
She recommended a Homestay at the Ride4AWomam project in Buhoma. This was unexpectedly high end with a large en suite room and veranda overlooking views of the forest and mountains. The food and service in the lovely dining/lounge area were also excellent. So - I got to see the gorillas, knowing that that I’d also helped a very worthy cause. Thank you Gorilla Safari Company!
By Sandra R.
Response from The Gorilla Safari Company· Nov 22, 2018
Thank you Sandra, we are so very glad that you enjoyed your time at the homestay - it was great to see the photos of you whilst you were there and to see the woven basket that you made! Ride 4 A Woman is a very special place and is it such a wonderful opportunity to immerse yourself in this project and really experience it on a day to day basis - thank you for going for this option and sharing your feedback, we hope to encourage more clients who are of a similar mindset to try it out too. Please keep in touch as we would love to help you again in the future.
The Gorilla Safari took care of every…
The Gorilla Safari took care of every detail for us on our amazing trip. The people are top notch from the vacation planners to the guides and drivers! We highly recommend this company!
By Lynne V.
Response from The Gorilla Safari Company· Nov 6, 2018
Lynne, we were so pleased to hear that you and your family had such a great time; it was a fabulous itinerary and you certainly packed a lot of wonderful experiences into it. Thank you for the lovely feedback - you were great people to work with too and please do keep in touch.
Trip of a Lifetime!!!
Kate from The Gorilla Safari Company arranged our 11 Day Uganda Tour of Sept. 2018 and while many questions popped up for us, Kate was very helpful and always got back to us in a timely manner to answer our concerns.
Our tour was wonderful! The Gorilla trek was exciting as expected, but what we didn't expect was the beautiful scenery all over Uganda. There were other wonderful surprises as well. I also want to praise our tour guide Amos. He was very accommodating, fun, informative and just an all around nice guy to spend that much time with. I would give him an A plus for his skills.
It was definitely a trip of a lifetime I will never forget.
Thanks Kate and Amos for guiding us along the way and making it all possible.
By Mary A.
Response from The Gorilla Safari Company· Nov 6, 2018
Thank you Mary Ann, we were all so pleased to hear that you both had such a great time in Uganda and it was our pleasure to help you with your questions along the way. You are right, Uganda is a really stunning country and on a driving tour like yours you get to really experience the ever changing scenary and landscape first hand. Thank you for your kind comments about Amos - a great guide really can make a trip and we are incredibly proud of all our guiding team. We would love to work with you on another trip in the future so please do keep in touch.
Simply Amazing
We had a wonderful and great trip! The gorilla trek itself went above and beyond our wildest expectations!!
By Shalene & L.
Response from The Gorilla Safari Company· Oct 29, 2018
Thanks Shalene and Lizzie, we are really pleased that you had such a great time. Would love to help you plan another trip in the future, so please do keep in touch.
This was the most relaxing trip knowing…
This was the most relaxing trip knowing all reservations and details were taken care of. No worries at all. Donna and Amanda were excellent in answering all questions on a very timely manner. Very helpful people helping us out all trip. Excellent Co. You can put your trust in that they want you to have the easiest and best one of a lifetime trip.
By Michelle
Response from The Gorilla Safari Company· Oct 24, 2018
Thank you so much Michelle for writing such a lovely review, it was great to work on this trip with you. It was such a shame though that you had to miss your trek and we really hope that we can help you plan Uganda: Part 2 very soon! Please keep in touch.
Trip of a lifetime!
This was our first organised vacation and we weren't quite sure what to expect. From the first phone call to being dropped at the airport for our trip home, the experience was amazing. We had wonderful traveling companions and Amos, our driver and protector, had us everyplace we needed to be at just the right time. We were privileged enough to see lions, rhinos, giraffes, water buffalo, warthogs, elephants, gorillas, and even leopards. We met beautiful people in the communities and in the schools who will never leave our hearts. On top of all this, the company organised the honeymoon suite for us to celebrate our 21st wedding anniversary. Everyone involved in the planning and support of this amazing trip was professional, truthful and pleasant. Thank you for giving us the trip of a life time. Having just read a previous review stating disappointment with the tour guide, we feel that we must add further comments. Our guide was also Amos and we find it incredible that anyone could state anything so negative. Throughout our tour Amos was a font of local knowledge both about the Country and it's customs as well as it's wildlife. He was thoughtful and exuded patience with all our requests. It was truly a pleasure to be around him for two weeks and he was a credit to his remarkable country as well as to Gorilla safari Company. His ability to spot interesting wildlife from great distance was almost uncanny enabling us to see sights that other tour operators were missing. Thank you Amos and Gorilla Safari Company for a truly memorable experience. We can definitely recommend Gorilla Safari for a great experience and should anyone be lucky enough to have Amos as a guide they will be absolutely privileged.
By Debbie and G.
Response from The Gorilla Safari Company· Oct 18, 2018
Thank you Debbie and Geoff - wow, what a wonderful review!!! It was just so lovely to read this and also to have had that long chat on the phone hearing about everything first hand. This is exactly why we all love doing the job that we do: reading about all your wonderful experiences is just fabulous and we are so glad that it was such a special trip to celebrate your very special anniversary.
We are immensely proud of all our guides and the effort and care that they put into each and every trip that we put together - as you saw from your trip. it is their knowledge, understanding for the country, its customs and its wildlife that really make all the difference.
We really look forward to seeing some of Geoff's fabulous photos when he is ready!! Please do keep in touch and if you are ever planning another African safari in the future, you know where we are.
We are from California and wanted…
We are from California and wanted especially to see the Gorillas. Gorilla Safari Company planned our entire two week trip starting with the Gorillas in Rwanda and then going to the northern Serengeti in Tanzania.
The Gorillas were totally amazing! We visited a family of 16 gorillas. We were within a few feet of them and one even, in play swiped her hand across my pants as she passed me on the path. The altitude was difficult for me because I live at sea level and am 74 so I hired two porters who walked on both sides of me, lending stability to my hiking effort. I was very glad I had them to rely on. I took videos with my cell phone and my husband took photos with his better camera. The trek to the golden monkeys was less interesting to us and nearly as difficult a trek.
When we left Rwanda to go to the Serengeti, we were amazed to see such variety of wildlife living in harmony on these vast grassy plains. We saw lions, cheetahs, a leopard, elephants, zebra, wildebeest, ostrich, hippos, rhinos, giraffes, cape buffalo, gazelles, Impala, jackals, hyenas, vultures and so many amazing colorful birds. This, of course, is not a complete list but it gives you a good idea of the richness of the wildlife there. We rode in an open sided Range Rover and had an amazing guide who could spot the animals and knew all of their names. He had a book of African animals for any that he could not identify.
The tented lodges were nice "while roughing it a bit" the food was great, lots of fruit, plenty of bottled water, vegan as well as meat choices. They had flush toilets and private showers. We never had a mosquito problem. My favorite Lodge was the Acacia Farm Lodge near the Ngorongoro Crater. It felt like luxury that was beyond our means. We flew in some little planes that held 12 passengers and we were the only ones on one of these flights. There were always people to meet us and take us to our lodges. The people were all so friendly. We felt extremely well cared for and had a wonderful time.
By Robin
Response from The Gorilla Safari Company· Nov 2, 2018
Robin,
Thank you so much for your glowing review, we are all really glad that you and your husband enjoyed the trip and got to observe such a vast array of wildlife. Being touched by a gorilla is truly a once in a lifetime experience and you are so lucky to have been so close to these majestic animals. You are absolutely right - hiring porters is an absolute must and makes such a difference to a trek as they are so hardworking and helpful and make a difficult trek so much easier.
It is great to hear that the camps are now easily accommodating vegan options, I know that a number of our clients will be interested to hear this. As you experienced on this trip, the light aircraft flights really can be quite exhilarating with breathtaking views across the plains.
Once again, we are absolutely delighted that your trip was everything you were expecting and more!
Thanks The Gorilla Safari Company
Donna and Amanda created a vacation of…
Donna and Amanda created a vacation of a lifetime for us in Uganda. They’re inside knowledge of the gorilla tracking and lodging in Uganda made the best use of our limited time I. The country.
By Roberta
Response from The Gorilla Safari Company· Oct 12, 2018
Thank you Roberta, it was a pleasure to work on this trip for you and your family. It just goes to show what amazing memories you can make in just a few days!! We were so pleased also that you wanted to spend the day at R4AW and experience first hand the joy and impact that this fabulous community initiative has. Thank you for booking your Uganda experience with us and we very much hope to work with you again in the future.
