It has ben 2 weeks and my cover is not…
It has ben 2 weeks and my cover is not on its way
By Bertram Glismann L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
117 reviews
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Gorilla Cases
Gorilla Cases (gorillacasestore.com) has 117 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
117 approved reviews, newest moderated first
It has ben 2 weeks and my cover is not on its way
By Bertram Glismann L.
Delivery definitely not product ordered. Won't reply to concerns at all. $85 phone case ordered and supplied with a rubbish cheap case and a screen protector for a different phone. DO NOT BUY FROM THIS COMPANY!!! SCAMMERS SCAMMERS SCAMMERS!!!!!!!
By Mich
Advertised a Case for my new Samsung Z Flip 7, and received a case with 2 pcs? With top piece nothing but a flimsy plastic frame - that provided no protection other but the outer edge of the upper 2 screens, leaving the outer screen without any protection at all? Yet in the back of the lower portion of the case, there appeared to be a plexiglass piece built in, that protected the "back?" of the lower section of the phone?! On top of everything else, the top flimsy "edge cover" popped off of the phone, every time you opened and closed the flip phone? Customer service agreed by text that the phone cover made no sense at all? But refused to take the cover back due to no return policy. And when I asked him if I could use the $44.99 that I paid for the defective phone case towards anything else they sold, other than another phone case (which I had already found in the meantime through another importer - for $29.99 - that was a perfect fit & protected the hinge, outer screen and was one piece) - customer service went silent?! DO NOT PURCHASE ANYTHING FROM GORILLA PHONE CASES!
By Greg T.
Ha ! Just read the reviews! If you are in the UK do not buy from this Company 1. Product quality (iPad case) is poor. Cheap and tacky plastic. I won’t be putting my new iPad in this . 2. Customer service appalling. No email response. Chat function was rude - and downright insulting. 3. The company returns and exchange policy is not complaint with UK distance selling regulations . Against UK law there is effectively no right to return products. Avoid Avoid Avoid
By ROBERT P.
They lied about a product and it's functionality, then promised a replacement twice and I have not received any replacement.
By Brian M.
It's Total SCAM!!!!!! I confirm what other people say here.
By Kristyna W.
I've ordered a case and it was the wrong one, trying to get in contact with support and they don't answer at all. DO NOT BUY CASES FROM THIS SHIT SITE!
By Marcus L.
This is a complete scam. The company doesn't exist, doesn't refund, they send the Temu version of whatever you ordered. Run away if you still can.
By Andy