Pleasant and helpful
Pleasant and helpful. Very thorough
By Joanne L.
Response from Aegis Travel Insurance· Aug 18, 2026
That's wonderful! Thanks for sharing your experience, Joanne!
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
191 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Aegis Travel Insurance, the travel and events division of Aegis General Insurance Agency, provides flexible protection for today’s leisure and business travelers. The company draws on more than 30 years of industry experience to deliver tailored travel and event plans – from trip and event cancellation to comprehensive emergency coverage – that help travelers maximize value without paying for coverage they don't need. Its exclusive Stress Less Benefits help eliminate out-of-pocket expenses and claim processing through 24/7 global assistance services that can coordinate care, manage disruptions, and pay providers directly during covered events. By combining customizable coverage with hands-on support before, during, and after a trip, Aegis Travel Insurance empowers customers to go insured and go ready. Explore GoReadyInsurance.com.
Aegis Travel Insurance (goreadyinsurance.com) has 191 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 156 reviews with 5 stars · Clear filters
Pleasant and helpful. Very thorough
By Joanne L.
Response from Aegis Travel Insurance· Aug 18, 2026
That's wonderful! Thanks for sharing your experience, Joanne!
We were canceling a trip. Keyonna let us know we could transfer the down payment to a new trip. Perfect. Also, we like that this company lets you pay as you go i.e. pay more towards your insurance as costs accrue (airfare , final trip costs etc) She carefully explained what our options were . Love this company
By jean R.
Response from Aegis Travel Insurance· Aug 18, 2026
This review made our day, Jean! Thanks for sharing your experience and such kind words about Keyonna.
Representative was excellent to work with easy to work with and process took no more than 20 minutes
By Orlando A.
Response from Aegis Travel Insurance· Aug 18, 2026
Thanks for sharing your experience, Orlando! Glad to hear it was a smooth process. Wishing you safe travels.
Easy to get ahold of customer phone support with very little wait time on hold. Support was able to address my needs efficiently and professionally. Great service.
By ToddK
Response from Aegis Travel Insurance· Aug 18, 2026
Thanks for sharing your experience, Todd! We're glad you received the support you needed.
Joanna was awesome! She answered our questions and remedied our request efficiently and with kindness. We have always experienced great customer service with Aegis Travel Insurance. Thank you. Katherine & Edward B.
By Kathy B.
Response from Aegis Travel Insurance· Aug 14, 2026
Awe, this post made us smile! Thanks so much for your kind words about our team and specifically, Johana. We appreciate you sharing your experience.
Agent was well informed and handled my request with east.
By V M.
Response from Aegis Travel Insurance· Aug 12, 2026
That's exactly why we're here, VM! Glad you got the answers you needed from our team. Thanks for sharing your experience.
Keana made my day by being professional, friendly and efficient. Very much appreciated.
By PeterT
Response from Aegis Travel Insurance· Aug 12, 2026
And you just made our day, Peter! We'll share your kind words with Keyonna. Thanks so much for providing this feedback.
Aeyonna was very helpful in answering my questions and forwarding the information that I need to file a claim.
By Mary K.
Response from Aegis Travel Insurance· Aug 12, 2026
We're glad to hear you received the support you needed to submit your claim. We're here to help! Thanks for sharing your experience, Mary!