Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
29,446 reviews
GoPupSocksSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
29,446 approved reviews, newest moderated first
It's been weeks since I ordered. I paid around 12 bucks for pre-Xmas shipping. I've yet to receive my package. Edith It finally arrived, mid January. They did a terrible job on the socks and sent the wrong size.
By Jared
My daughter LOVES having her dog Beans on her socks!
By customer
It's difficult to express how disappointed I feel. Not only have I never received any product after four months, but each time I contacted the company, I had to start from scratch explaining my situation. I had to submit my photo to be printed three times and provide my address three times.
By customer
Ordered on Nov 15th as Xmas presents, arrived today, almost two months after ordering, missing Xmas by two weeks! This is unacceptable, as I didn’t order last minute, but well in advance. I tried contacting support regarding my socks’ whereabouts, but never got a response. So slow shipping and terrible service, the only extra star I’m giving is for the socks themselves which turned out nice.
By Alex
Response from GoPupSocks· Jan 20, 2022
Hi Alex, I want to thank you first and foremost for you patience and understanding during this busy time. I am so sorry it took your order so long to get to you. I know your order this in plenty of time to get to you in Lithuania. I apologize again that your did not receive it in time. We strive to make sure that our product get out in a timely manner and I am sorry yours did not. Alex, I hope you have a wonderful and prosperous 2022! Betsy The PupSocks Team
My kids LOVED them!
By Scott S.
The blanket turned out amazing! I will definitely be ordering from PupSocks again!
By customer
UPDATE: I did hear back finally and they sent the correct socks! I ordered 2 pairs of sock mid November for Christmas gifts. Received one pair Dec 27th. I got someone else's instead.
By Debbie
Response from GoPupSocks· Feb 1, 2022
Hi there! Thank you for your review. We truly appreciate your feedback! We do apologize for the incorrect order. I can confirm that a resolution was offered via email on behalf of one of our team members. Please look forward to an additional email from our resolutions department at [email protected].
Still not received! Ordered by mid November for a Christmas gift! Have asked for refund.
By Marsha Moore B.
Response from GoPupSocks· Jan 20, 2022
Hi Marsha, Hope you are having a great day! Thank you for sharing your feedback with us. We are terribly sorry to hear your order never arrived! Our #1 priority is our customer’s satisfaction and we would love to resolve this issue as soon as possible. That said, please email our team at [email protected] with your order number and/or email address associated with your order, so that we can better assist you. Thank you for your patience. The FaceSocks Team
