Socks arrived after a month and don't…
Socks arrived after a month and don't match the pictures.Multiple emails sent with no response.Just want the correct ones!
By Briar C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
29,446 reviews
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GoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
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Socks arrived after a month and don't match the pictures.Multiple emails sent with no response.Just want the correct ones!
By Briar C.
Similar to everyone else. They charge you for a subscription that you were never told about and does not exist. Do NOT order from them for any reason
By Joseph M.
This company has stolen money out of my account as well as plenty others that have ordered from this company. They are placing additional monthly charges on my debit card after I paid for my order in full. They claim I subscribed to a subscription service on accident. Kinda unusual that a subscription service would begin charging my account almost three weeks after my purchase. Right? At no point during check out is there an option to sign up for a subscription service. I also have never received a confirmation/receipt for the alleged service I signed up for. They are refusing to send me my money back. I’ve had to contact my bank and report them for fraud.
By Kaitlyn K.
I ordered with express shipping. It took a month to receive the socks. And they were NOT the image I sent them! Repeated emails have gone unansered. I don't want my money back, just he correct socks!
By Betsi W.
I wish i could give them no stars. I have never written a review before but the lack of response, the order not coming and the refund still not being issued I cannot believe they are in business. The picture I sent them of my daughter’s cat was adorable. What they printed on the socks looks like a cartoon. Horrible horrible customer service. Still fighting for the refund of $21 I paid for express ahippping and they came 2 weeks later. (well after christmas)
By Molly D.
The blanket was a cheap fabric! Advertised as "Premium Fleece". What a joke! And the socks are like a cheap compression hose type material. Actually, I can't even describe what the material is! Ordered these items as Christmas 2023 gifts and would have been embarrassed to give them! Emailed the company MULTIPLE TIMES requesting a return and refund. Bottomline- They DO NOT refund. STAY AWAY FROM THIS COMPANY. TOTAL AND COMPLETE DISASTEROUS EXPERIENCE! They should be ashamed to pawn this stuff off on people.
By No W.
Poor quality fabric. Arrived with holes in them. Very disappointed. Not worth the cost.
By Andrew S.
Order never received. Replacement sent, and was “lost” in transit. No proof that my order was actually printed.
By Karl D.