Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
29,446 reviews
GoPupSocksSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
29,446 approved reviews, newest moderated first
Socks arrived very quickly and in time for Christmas. They came out great!
By customer
Response from GoPupSocks· Oct 4, 2021
Hi Jeff, We are elated that you love your CatSocks and you were pleased with our products and services. If you have any questions or concerns please feel free to email us at [email protected]. Have a great day! The PupSocks Team
Although they went through 5 weeks of traveling through North America over December 9 - January 16, thanks to the post office, my daughter finally got them this weekend. She LOVES Them!
By Joe
Response from GoPupSocks· Oct 4, 2021
Hi Joe, Thanks for sharing your feedback with us! PAWESOME! The PupSocks team is elated to hear that you received your order and that your daughter loved them! We are happy you chose us to create such a special gift for your daughter and we can't wait to fulfill any future orders you may have! Thanks for shopping with us! Have a great day! The PupSocks Team
Very disappointed. Ordered long before Christmas and did not receive until after Christmas. The ear pieces on the masks are not adjustable and are way too big. Can not wear them.
By Jo H.
Response from GoPupSocks· Mar 17, 2021
Hi Jo! Thank you for your review. We really appreciate your feedback! We do apologize for the delays that you experienced while awaiting the arrival of your order. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M
Order was wrong. I contacted and two weeks between responses. Promised to make it right and still haven’t received corrected order. Will never use them again!!
By customer
Response from GoPupSocks· Feb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel
The socks were great but it took 2 months for delivery. We ordered them in November hoping to give them as Christmas gifts but they arrived well into January.
By Monica
Response from GoPupSocks· Feb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel
I absolutely do NOT recommend the socks, they are unwearable. BUT, I am thrilled with the customer service (a little slow but courteous and helpful) and I'd highly recommend a blanket to anyone. Thank you for the great experience turning a negative into a positive!
By customer
Response from GoPupSocks· Feb 9, 2021
We are truly sorry for the confusion with our product intent, our PupSocks are a novelty item and may be worn if you choose. We are big on customer satisfaction and would like to rectify this matter at hand. You will be receiving a solution email from our resolution department shortly. Thank you for shopping with us this year, you are valued! The PupSocks Team - Ariel
Sock fit is terrible with next to no elasticity and lots of extra material on either side of toes.
By customer
Response from GoPupSocks· Feb 9, 2021
We are truly sorry for the confusion with our product intent, our PupSocks are a novelty item and may be worn if you choose. We are big on customer satisfaction and would like to rectify this matter at hand. You will be receiving a solution email from our resolution department shortly. Thank you for shopping with us this year, you are valued! The PupSocks Team - Ariel
I ordered the socks with two faces, one of our cat and one of our dog. They did a great job of printing their faces from the photos I sent. I was so excited to give this Christmas gift to my husband. I'm only giving a 3 star rating as the socks are shaped like tube socks therefore bunching where the front of the foot bends making them uncomfortable to wear. Unfortunately my husband doesn't wear them because of that. I can say the XL size did fit my husbands size 12/13 foot. Shipping took much longer than expected - about a month, but in Covid times everything takes forever to get shipped out.
By Vicki
Response from GoPupSocks· Feb 9, 2021
We are truly sorry for the confusion with our product intent, our PupSocks are a novelty item and may be worn if you choose. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel
