Total garbage
Total garbage. Low quality. Poorly executed. No customer service. Just another internet scam.
By Worth P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
29,446 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
29,446 approved reviews, newest moderated first
Total garbage. Low quality. Poorly executed. No customer service. Just another internet scam.
By Worth P.
TRUFFA. Il prodotto semplicemente non arriva, assistenza insistente, solo risposte automatiche.
By Walter Z.
Placed an order December 12 and still haven't received the product. On their website, the order is still listed as "processing". Emails to their support bounces. I disputed the payment with Mastercard and they returned the money. Don't buy from this store!
By John B.
Response from GoPupSocks· Feb 1, 2022
Hi John, I hope you are doing well. Thank you for the review. I am so sorry you have not received your custom CatSock. It is never our intention to not deliver and order to a customer. I would have happy to refund or give you a replacement order. I am sorry you had to dispute it with MasteCard. I hope you have a wonderful and prosperous 2022! Betsy The PupSocks Team
I bought the blanket as a gift and it was great! Good quality. It did take longer than I thought to receive it but it all worked out. I was told 7-10 days & it was 13. Thank you for a wonderful product...... very cool idea!
By Carla
Good quality socks
By One C.
Never got my order . I have been emailing your contact person and no one has gotten back to me. I want a refund !
By Gloria
My socks arrived after Christmas (I ordered 5 weeks in advance). When the socks did arrive, I didn't get my my custom order--they were random dog socks. Tried numerous times to contact customer service through the website, to no avail. Really disappointed because they would have made an excellent gift. I hope that they can come through with a refund.
By Em
Did not receive product, did not receive customer support email.
By customer