Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
29,446 reviews
GoPupSocksSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
29,446 approved reviews, newest moderated first
I wish I could give you more than 5 stars. My daughter literally cried when I gave her the socks with our sweet lil Sophie's face on them. She absolutely loved them. We lost our Sophie in October. So, these socks are very special. Thank you.
By SARA
Disappointed. The print image of my dog was so dark, the outline of his face was hard to make out.
By Mark Z.
Response from GoPupSocks· Jan 11, 2022
Hello there, Thank you for your feedback regarding the order you received. I'm stricken to see that the image that was printed on the custom item with the photo you submitted was not what you had anticipated. We do inform our customers on our website on what makes the perfect photo, especially for darker pups (black and brown). I really hope you consider us in the future and have a better experience with us. We are dedicated in customer satisfaction so feel free to use the coupon code PUP10 to get 10% off of your next purchase. If you have any questions or concerns, reach out to us at [email protected]
The print on the socks are adorable, but the youth size is huge!!! I bought these for a gift for two young kids who lost their dog and they can’t even wear them. Extremely disappointed in the sizing.
By customer
Response from GoPupSocks· Jan 11, 2022
Hello Kim, I'm terribly sorry to hear about the sizing of the custom socks and for any inconvenience this may have caused. We value your business with us and we do the best we can to accommodate our customers with what they want. I ask you to please give us another chance to put a smile on your face. We greatly appreciate your feedback because that lets us know how we can better our company and service. Hope you have a better experience the next time you shop with us. If you have any questions or concerns, please email our experts at [email protected]
Not 100% happy with the clarity of the picture
By customer
Company ripped me off, have to do credit card chargeback. Do not buy from this fake company, they don't actually sell anything!
By customer
Response from GoPupSocks· Jan 11, 2022
Hello there, I'm terribly sorry for the experience you went through with your order and any inconvenience this may have caused. We do not see any trace of any emails you sent our company (PupSocks) regarding your order. Looking into the system, one of our representatives sent you an email regarding the issue of your order. We work tirelessly and try our absolute best to resolve any issue our valued customers have. Please keep any eye out for an email that was sent to you by us. Contact us with any questions or concerns at [email protected]
If anyone is looking for a blanket with 2 cats (one black, one tan-ish?) on a purple galaxy background feel free to contact me pinotpamoh at gmail This company is awful. I ordered a green camo blanket with our 1 cat. What I received is an order that is not mine. Like many others, multiple attempts to reach out, tagged them on all social media, emailed several times with no response. It was the 1 Christmas gift I was excited to give my son. Your company sucks. Your customer service sucks, tour pricing is awful and your turnaround time is atrocious from reading other reviews.
By Pam G.
Response from GoPupSocks· Jan 11, 2022
Thanks for placing an order with us. We’ve worked so hard to create a structured production and fulfillment process and hate that we did not reach your satisfactions with us. Unfortunately, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience.
Ordered 2 pairs of the exact same socks. Received 1 pair right and other pair different size, different pattern and different dog (not mine). Contacted company twice through website 5 days ago and yesterday with no response. They screwed up order and are doing nothing to fix it. Doesn’t get any worse than that.
By Jim B.
Response from GoPupSocks· Jan 11, 2022
Hello Jim, I'm terribly sorry that your order was incomplete. I looked into the system tying to find the email that you sent our company but sadly, there is no trace of any email sent by you or else the issue would have been resolved immediately. I apologize for the inconvenience this may have caused. There is nothing to worry about, Jim, one of our representatives sent you an email regarding the issue and we are determined in making things right and resolving any issue our valued customers have. Please keep an eye out for a resolution email. If you have any additional questions or concerns, reach back out to us at [email protected]
They are exactly what you expect them to be!!!!
By john C.
