Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
51 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Goods Store is listed under Appliances & Electronics.
Goods Store (goods-store.com) has 51 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
51 approved reviews, newest moderated first
Avoid at all costs ordered an air fryer on 12th April, not received item, can’t get in touch, web site closed down £190 quid gone, they are totally fake, reported to bank today, fraud proceedings taking place.
By Carl
Avoid like the plague this is a scam, they have taken nearly £200 of my 90 year old father and no goods, and now can’t get hold of anyone, it’s a block of flats in Wembley, ordered his air fryer 14th April and 30th April no goods and funny when you click on websites it comes up error and the tracking of the parcel has disappeared now, no morels at all, why should you have to give 1 star to make a review
By Mr B.
Total scam site. Very well set up. Even talked to me via chat service. Then nothing. No goods no refund and now site has disappeared. If you have purchased from this site. Be aware that not only did you get scammed for the money you paid but it was also set up as a recurring payment!! I only found that out when I launched a dispute with Barclay's. I am cross with Visa as it was a Visa assured site. Using secure pay.
By Andrew Wwtd G.
Ordered a fridge freezer from this site, they said 7 working days for delivery, then they said the 26th April, hasn't arrived, won't answer phone calls. This company should be shut down. Requested a refund, not received it. Now have to try and get it back from the bank. Absolutely disgusting that Google allow fraudsters to advertise on the site
By Rebecca M.
Same as! SCAM these people need putting away. Oxygen theives
By chunky J.
This is a scam site. Do not use. We ordered a Ninja Grill which, despite notifications of a delivery date, did not arrive. When we tried to contact them, the tracking and site information was unavailable. Luckily we paid by credit card so the transaction can be nullified.
By G M.
Total scam. Paid £115 for an air fryer that has not arrived. Clever site it even emails you with a link to a courier that tells you when to expect delivery. I have reported it to the Government Cyber unit hopefully they will take it down. Suprised that Google allow these sites to post on it.
By Peter S.
I too haven’t received my air fryer and £192 has been taken from my card. They don’t answer phones. They did answer one email but nothing more. Avoid at all costs. I have reported to Barclaycard and will now contact Trading Standards. Wish I’d seen this before I ordered but given the dates of the reviews, we were all scammed at the same time.
By Carol S.
