You’ve gotten better over time
You’ve gotten better over time
By Kathleen
Response from GoodRx· Aug 21, 2026
That's the goal; thanks for your review!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,044 reviews
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GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,044 approved reviews, newest moderated first
You’ve gotten better over time
By Kathleen
Response from GoodRx· Aug 21, 2026
That's the goal; thanks for your review!
Customer phone service was amazing
By CHRISTOPHER O.
Response from GoodRx· Aug 21, 2026
Glad to hear it!
Made it very easy to cut through the bureaucracy of insurance and false advertising of other sites.
By Dale M.
Response from GoodRx· Aug 21, 2026
Thanks for the review, Dale!
I disclosed that I had talked with my nephrologist about taking Wegovy, and she was OK with the dosage I was on and the possible effects on my kidneys. I provided the information that was asked of me by your clinicians. but you denied me coverage and took away the prescription that had been so successful for me in terms of losing weight. I am super frustrated with your process and with the decision you made. You didn't even give me a chance to provide you with whatever documentation you might request to enable me to stay on Wegovy. That really upset me.
By Jeff M.
Response from GoodRx· Aug 21, 2026
Please give us a call Jeff, so we can investigate this, Jeff. We can be reached at 855-526-3318, Monday through Sunday from 6am to 9pm CT.
Happy with the product. But there was a shipment delay. The pills were received two weeks after the order was made.
By Tom W.
Response from GoodRx· Aug 21, 2026
If you ever run into an issue, please give us a call at 855-526-3318. Our team would be happy to help, Tom!
For me, the prescription-filling process is so incredibly streamlined and fast I thought it was accidental at first, but it's been that way every time. I'm impressed.
By Eileen
Response from GoodRx· Aug 21, 2026
That's wonderful to hear, Eileen!
I’ve had an overall great experienced with GoodRx. The website is easy to navigate, they are quick to respond and their product is of the highest qulity.
By John
Response from GoodRx· Aug 21, 2026
That's our goal, thanks for the review John!
Customer service is great. Every time I have contacted them they have solved my issue.
By Claudio
Response from GoodRx· Aug 21, 2026
Our team is always happy to help!