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TheFair Hearing

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GoodRx Reviews | Read Customer Reviews of goodrx.com

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GoodRx

Pharmacy & Medicine

GoodRxReviews of goodrx.com

Santa Monica, California

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The Fair Hearing score

4.2/ 5

Great

4,044 reviews

GoodRx4.2Great

Reviews4,044 About Contact

Rating distribution

5 stars2,95073%
4 stars1935%
3 stars1183%
2 stars1293%
1 star65416%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About GoodRx

Find savings

GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.

Also known as: goodrx.com
Website: goodrx.com
Category: Pharmacy & Medicine
Location: Santa Monica, California
Listed on The Fair Hearing: 2026

Contact & location

Phone: (888) 799-2553
Website: goodrx.com
Email: [email protected]
Address: Santa Monica, CA 90404

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 77% of reviews.
Most recent review: October 2026.

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GoodRx reviews

4,044 approved reviews, newest moderated first

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Aug 15, 2026
My certain script was alot less due to…
My certain script was alot less due to good rx
By Janet
Response from GoodRx· Aug 21, 2026
Thanks for letting us help you save, Janet!
Report
Aug 15, 2026
Someone always responds quickly
Someone always responds quickly
By Esther
Response from GoodRx· Aug 21, 2026
We're glad to hear that!
Report
Aug 15, 2026
Being able to chat with clinical staff…
Being able to chat with clinical staff about concerns and issues.
By David B.
Response from GoodRx· Aug 21, 2026
Thanks for your review, David!
Report
Aug 15, 2026
It was a pain in the butt to get medas
It was a pain in the butt to get medas. You a doctor for every prescription, no refills. They dont answer messages. Its kind of like starting new each time. Go to a regular local doctor, save the hassle. .
By Amy
Response from GoodRx· Aug 22, 2026
Thank you for your feedback, we're always looking to improve our services and appreciate your review.
Report
Aug 15, 2026
Price for meds more affordable
Price for meds more affordable
By Gale Q.
Response from GoodRx· Aug 21, 2026
Glad we could help you save!
Report
Aug 15, 2026
Easy to use and happy there was an…
Easy to use and happy there was an alternative to my insurance mot covering the cost.
By Deborah
Response from GoodRx· Aug 21, 2026
We're here for you when you need us!
Report
Aug 15, 2026
Çancel my account
Çancel my account, Do not charge my credit card again‼️‼️ I am no longer in your program ‼️ Credit my account back the $39.00 you charged me‼️
By Jacquelyn M.
Response from GoodRx· Aug 22, 2026
Hello Jacquelyn, using the information you provided we were able to locate and confirm your account has already been cancelled. If you suspect you have another account on file, please give us a call at 855-526-3318. We'd be happy to help!
Report
Aug 15, 2026
Issues with prescription
Issues with prescription. I originally signed up for a three month subscription to my meds. I then changed it to a six month supply. Was not able to refill after the initial 3 months. Customer service was unhelpful.
By Daniel
Response from GoodRx· Aug 22, 2026
We're sorry to hear of your negative experience, Daniel. Our team would be happy to look into this further. Please email them at [email protected] with your full name and account information.
Report

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