I love the app
I love the app. The prices many times are lower than my insurance. I got the GOLD Good Rx because of added savings. Great company.
By Joni D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,044 reviews
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GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,044 approved reviews, newest moderated first
I love the app. The prices many times are lower than my insurance. I got the GOLD Good Rx because of added savings. Great company.
By Joni D.
understanding , & listening to whole situation, explanations
By Sonny
I don’t have an ins plan for prescriptions - w/out Good RX I would never have been able to afford the medications I need to take daily:.ie one of them W/OUT Good Rx would cost me $2,267.58…. (YES, that is correct). W/GOOD RX , I pay $ 142.37 .. TREMENDOUS difference in price!! Please feel free to fact check me on this..I’m more than happy to provide you the information needed .. GOOD RX has made it so the “stinging” of Big Pharma pricing (which by the way has SKY ROCKETED 10,000 fold since 2020 ) doesn’t last long!! I simply can’t say thank you enough, however, please know that your company is helping those who may need it the most and people who just need a bit of an extra helping hand, either way ..in my opinion , GOOD RX you have truly been a LIFESAVER for me !! HIGHLY REGARDED & APPRECIATED !!!! As a side note .. the medi I mentioned above was $13:00 BEFORE 2020 Same med/ dose/ amt etc.. so yes SKY ROCKET PRICING!!!
By RA
Very easy, and it really helps with the financial part! Especially for seniors on fixed income!
By Terrence
I paid for Goodrx Gold because I have a pet on several medications. 100% of the time, the goodrx app tells me a price that is never available at the pharmacy. I have called goodrx many times and they say there is nothing they can do about it, asking me if I tried what I obviously just tried at the pharmacy. And this has been true at every pharmacy. What the pharmacies DO do is run coupons that are in their system, so I always get a discount, but Goodrx is misleading. When I cancelled my membership in Gold, they charged me anyway. When I called to have the charge reversed, magically, they just couldn't do it. Weird... and dishonest. Zero stars.
By El S.
Response from GoodRx· Mar 7, 2024
We're sorry to hear about your negative experience with GoodRx Gold! We would like to investigate this for you further, and will be requesting more information via TrustPilot. Please respond at your earliest convenience.
Great experience
By Mardell
False advertising. The price is always a lot more expensive when I go to get my prescription!
By Teresa
Response from GoodRx· Mar 7, 2024
Hello there Teresa, we're sorry to hear about the price discrepancies. If this occurs again, please give us a call so we can investigate, we'd be happy to help! We can be reached at 888-799-2553, Monday through Sunday from 6am to 9pm CT.
Best pricing around
By Shane