It's great, good price.
It's great, Rite Aid keeps membership number on file
By Ricky
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,044 reviews
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GoodRx (goodrx.com) has 4,044 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,044 approved reviews, newest moderated first
It's great, Rite Aid keeps membership number on file
By Ricky
It was easy to use, relatively inexpensive, and quick. I will definitely use again
By Jennifer
Great price decrease & helpful
By Jose M.
The good rx discount cut my medication cost by 70%.
By Chris
I have been getting a specific medication from here for about two years. Now suddenly I am told that I have to go to my primary health provider. No explanation and terrible customer service.
By Steve O.
Response from GoodRx· Mar 7, 2024
We're really sorry to hear that your GoodRx Care experience was not the best, Steve. Sometimes our Healthcare Professional feel the best care you can receive is in-person. Additionally, our refill service is limited to certain prescriptions we are able to refill via telehealth. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee. Please send us a message through your GoodRx Care account, and we'll be more than happy to help. https://goodrx.co/3R1EDOp
In my case, points stopped being awarded, although I used their application. And now all the points have been written off without warning. I couldn't find their support team to clarify the information.
By Anzhelika
Response from GoodRx· Mar 7, 2024
Hello there! If your account is inactive for 120 days, the points earned will expire. Your account is considered inactive if you have not used coupons, completed daily check-ins, or redeemed any rewards within a 120-day time period. If this was not the case, please give us a call at 888-799-2553, so we may investigate further.
Your prices are not the lowest. There are companies out there that don’t cost anything to get the discount
By Tracey S.
Response from GoodRx· Mar 6, 2024
We always encourage you to take advantage of the best price available to you, Tracey. In case it helps, we provide savings resources below the coupon listings.
My spouse’s insurance was on file for my prescription medication but GoodRx saved me $9. It pays to check prices regardless of insurance! Thank goodness for GoodRx
By GoodRx C.