Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoodLife Home Loans is here to help answer any questions that you have regarding reverse mortgages. From your first phone call to us, through the education stage, during the application phase and all the way through funding, we will guide you through every step of the process. Our promise is to make sure that a reverse mortgage is the right loan, for the right person, at the right time, for the right reason. Nobody wants to outlive their money and a reverse mortgage can help make things easier for senior homeowners who wish to retire with The GoodLife in Retirement!This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.For licensing info, go to: www.nmlsconsumeraccess.org. For additional licensing/disclosures: https://goodlifehomeloans.com/disclosures-licensing. For CA consumers: For info about our privacy practices, please visit goodlifehomeloans.com/privacy.GoodLife Home Loans is an Equal Opportunity Lender. Texas consumers: For state licensing information, please visit: https://goodlifehomeloans.com/disclosures-licensing/Texas.
GoodLife Home Loans (goodlifehomeloans.com) has 403 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
403 approved reviews, newest moderated first
Great experience. Very professional and efficient. Dave Schulte worked very hard and delivered everything he said he would.
By Mark L.
Response from GoodLife Home Loans· May 28, 2019
Hi Mark, Thank you for leaving a review. We are very grateful you took the time to share the type of experience you had with GoodLife. We strive to make sure every client gets this type of service. -GoodLife Home Loans
We decided to search around for a reverse mortgage, so I started making calls to different mortgage lenders. One of the calls were to good life home loans and Chris Lee answered my call. He then started talking and explaining how reverse mortgage works. He captured my attention & I continued to listen. He took us through the reverse mortgage process step by step so that my wife & I fully understood what we were getting into. He treated us with the up most respect from beginning to end. GOOD life home loans should be proud to have someone like Chris Lee representing there company..he did a remarkable job for us.
By Priscilla T.
Response from GoodLife Home Loans· May 23, 2019
Hi Charles (and Priscilla), Thanks for sharing your experience with Chris and GoodLife. We believe education is a very important part of the process when deciding to move forward with a reverse mortgage. We are glad you decided to work with us after speaking with other lenders since that shows the type of customer service we are proud of delivering to all our clients. -GoodLife Home Loans
Dawn B could not have been better to work with. She kept us informed all the way and was very knowledgeable. Every step of the way was made easier by Dawn and Goodlife Loans.
By Howard G.
Response from GoodLife Home Loans· May 17, 2019
Hi Howard, Thanks for the feedback. We are very pleased that getting a reverse mortgage with us went so well. That is our goal with every borrower we help through the process. -GoodLife Home Loans
Joshua Wilson was competent compassionate knowledgeable and a pleasure to work with during the process of securing a reverse mortgage. I would recommend him to anyone. Thanks
By Michael T.
Response from GoodLife Home Loans· May 15, 2019
Hi Michael, Thanks for taking the time to leave a review. We are proud to provide this type of customer first service to all of our clients. -GoodLife Home Loans
Enjoyed working with Chris it was a simple easy process
By John D.
Response from GoodLife Home Loans· May 8, 2019
Hi John, Thanks for sharing your experience with Chris. We work hard to make sure every client has all their questions answered and that the process of getting a reverse mortgage is fast, simple, and enjoyable. -GoodLife Home Loans
Dawn Bestafka,Dawn Bestafka,Dawn Bestafka,Dawn Bestafka,she was great! The moment she got involved with my application, after having difficulty with another lender, her professionalism and totally honest approach smoothed everything out. It turned a disastrous situation,caused by deceptive practices of the other lender, into one in which I highly recommend GoodLife and more particularly DAWN BESTAFKA!
By Nathaniel D.
Response from GoodLife Home Loans· May 8, 2019
Hi Nathaniel, We love to hear feedback like this about our Loan Officers (whom we think are the best in the business). Glad to hear Dawn was able to turn a bad experience with another lender into one that you would highly recommend to others. -GoodLife Home Loans
We've never had such a professional, knowledgeable encounter with a financial institution ( or any business come to think of it) as we did with Dawn at GoodLife Home Loans. From the minute we spoke she educated us and had the patience for our multitude of questions..... Always available to take our calls or return them within minutes... The speed of the entire process was phenomenal!!! Dawn orchestrated the whole process and guided us through it with ease. We highly recommend this company and sincerely thank and recommend Dawn B.to anyone thinking of a reverse mortgage.We've entered the "Good Life" it will change how we move forward in our golden years...... Many Thanks, Ray & Rita R.
By Ray &Rita R.
Response from GoodLife Home Loans· May 3, 2019
Hi Ray and Rita, We are so honored to hear your experience with GoodLife is one of the best you have ever had with a financial institution. Learning about Reverse Mortgages and eventually deciding it is right for you and going through the process can involve a lot of questions. We love educating our clients and then helping them move forward when they ready. We wish you the best during your retirement. -GoodLife Home Loans
Company and all representatives are wonderful & so helpful. No one makes you make any decisions in a speedy way and constantly ask if you understand or have any questions. Process was quick (within 3 business weeks) and easy especially for us senior citizens. We have to give a shout out to "Chris Lee" our representative who always kept us informed every step of the way either by phone or email. So kind & we were so bless to have him. We like the process of never feeling pushed into any decisions and could take as long as we needed to before making a final decision.
By Lee and Rita J.
Response from GoodLife Home Loans· Apr 17, 2019
Hi Lee and Rita, Thank you for leaving a review of your experience with GoodLife. We make an extra effort to keep our customers informed during the entire process so they feel like they are always educated and in charge of every decision. -GoodLife Home Loans
