Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoodLife Home Loans is here to help answer any questions that you have regarding reverse mortgages. From your first phone call to us, through the education stage, during the application phase and all the way through funding, we will guide you through every step of the process. Our promise is to make sure that a reverse mortgage is the right loan, for the right person, at the right time, for the right reason. Nobody wants to outlive their money and a reverse mortgage can help make things easier for senior homeowners who wish to retire with The GoodLife in Retirement!This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.For licensing info, go to: www.nmlsconsumeraccess.org. For additional licensing/disclosures: https://goodlifehomeloans.com/disclosures-licensing. For CA consumers: For info about our privacy practices, please visit goodlifehomeloans.com/privacy.GoodLife Home Loans is an Equal Opportunity Lender. Texas consumers: For state licensing information, please visit: https://goodlifehomeloans.com/disclosures-licensing/Texas.
GoodLife Home Loans (goodlifehomeloans.com) has 403 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
403 approved reviews, newest moderated first
Enjoyed working with Dawn. She handle everything in a fast and professional manner. I would highly recommend GoodLife Home Loans to anyone interested in a Reverse Mtg.
By Raymond L.
Response from GoodLife Home Loans· Oct 23, 2019
Hi Raymond, Thank you for leaving feedback regarding Dawn Bestafka and GoodLife Home Loans. Your comment that you would recommend us to anyone interested in a Reverse Mortgage is the best compliment you could give. -GoodLife Home Loans
We thought that Dawn did an awesome job - everything was clearly explained —there were no unexpected surprises- everything was completed on time - great job Brian and Kay Paulson
By Brian P.
Response from GoodLife Home Loans· Oct 22, 2019
Hi Brian and Kay, Thank you for sharing your awesome experience with Dawn Bestafka and GoodLife Home Loans. We work hard to make sure our borrowers have all their questions answered and that we move the process along as smoothly and quickly as possible. -GoodLife Home Loans
You could not distinguish between two totally different Sun cities in totally different states. This prolonged our wait in somewhat of an agony. But you followed through to your credit, thank you for that.
By Steve E.
Response from GoodLife Home Loans· Aug 25, 2020
Hi Steve, Thanks for being patient. We never give up. And you are so nice to write up some positive things here on this review site. Thank you for your honest feedback. We apologize for any delays that were created during the Reverse Mortgage process. There are times when the approval for a Reverse Mortgage can require some extra effort to make sure everything follows HUD guidelines. In this case, we were able to sort out the details with the type of follow-through we give to all our borrowers. We wish you the best and hope your loan fulfills the objectives you had at the beginning of the process. Sincerely, Goodlife Customer Success Team
Excellent service
By Jack U.
Response from GoodLife Home Loans· Oct 11, 2019
Hi Jack, Thank you for sharing your experience with Dave Schulte and GoodLife Home Loans. Excellent service is something we take great pride in delivering. -GoodLife Home Loans
Our agent Mike Maffe was informative, in constant contact with us to answer all our questions and went to higher authorities when unsure of the answer.( The sign of a confident agent). Mike Maffe found a way to refund our appraisal cost in the form of a credit in the closing cost. Thank you very much. At the last minute flood insurance was required and we did not have the one year premium that must be paid in advance, Mike Maffe found a way to have his company pay it for us so the loan could proceed. Well done team Goodlife Home loans. Besides signing enough paperwork to choke a horse,and I am still unsure if I owe someone my first born or not. Our experience with Mike Maffe and Goodlife Home loans was painless and made easy to navigate. Thank You, The Rhodes Family
By Patrick R.
Response from GoodLife Home Loans· Oct 4, 2019
Hi Patrick, Thank you for your comments regarding Mike Maffe and GoodLife Home Loans. Your experience is a great example of the client first approach we take with all our borrowers. We work hard to make the process fast and painless while overcoming any obstacles that come up along the way. We hope that your new Reverse Mortgage is everything you expected and has improved your situation. -GoodLife Home Loans
Our agent Chris Lee was absolutely wonderful and made this experience so simple and pleasant. He is a very kind and caring individual and we are so glad we had the opportunity to work with him throughout this process.
By Tammy S.
Response from GoodLife Home Loans· Oct 2, 2019
Hi Tammy, Thank you for writing this great review of Chris Lee and GoodLife Home Loans. We strive to provide this type of experience to all of our borrowers going through the process of getting a Reverse Mortgage. The process can at times be complex but we work to make it a simple and fast as possible -GoodLife Home Loans
had dealings with 7 reverse mtg companies i do my research very carefully phillip and dawn at good life seem at first to just be to nice so i was a little leary turns out they were the real thing couldnt be happier they went over and above their obligations and i now have two more friends thanks for all your hard work. bruce and linda
By Bruce & Linda C.
Response from GoodLife Home Loans· Sep 27, 2019
Hi Bruce and Linda, Thank you for sharing your experience with Dawn Bestafka and GoodLife Home Loans. It says a lot that you stayed with us after talking with 7 companies. We always do everything possible to make sure our borrowers get service above and beyond the minimum obligations. -GoodLife Home Loans
This was a great experience. Chris Lee is supportive, respectful, responsive, and all over amazing to work with.
By Shar C.
Response from GoodLife Home Loans· Sep 27, 2019
Hi Shar, Thank you for taking the time to leave feedback on Chris Lee and GoodLife Home Loans. It is great to hear you had a great experience getting a Reverse Mortgage with us. -GoodLife Home Loans
