Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoodLife Home Loans is here to help answer any questions that you have regarding reverse mortgages. From your first phone call to us, through the education stage, during the application phase and all the way through funding, we will guide you through every step of the process. Our promise is to make sure that a reverse mortgage is the right loan, for the right person, at the right time, for the right reason. Nobody wants to outlive their money and a reverse mortgage can help make things easier for senior homeowners who wish to retire with The GoodLife in Retirement!This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.For licensing info, go to: www.nmlsconsumeraccess.org. For additional licensing/disclosures: https://goodlifehomeloans.com/disclosures-licensing. For CA consumers: For info about our privacy practices, please visit goodlifehomeloans.com/privacy.GoodLife Home Loans is an Equal Opportunity Lender. Texas consumers: For state licensing information, please visit: https://goodlifehomeloans.com/disclosures-licensing/Texas.
GoodLife Home Loans (goodlifehomeloans.com) has 403 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
403 approved reviews, newest moderated first
very good job
By Robert B.
Response from GoodLife Home Loans· Sep 4, 2020
Robert -- Your three word review is fantastic. Dave Schulte and GoodLife appreciate you and want to say, in three words, "We Appreciate You!" And, "You are Special." And, " We Value You." Thanks for being such a great customer and helping us with the documentation so that we could fund this loan so fast. Have a great day. - GoodLife Customer Success Team
Chris was an excellent expediter in getting our loan done and stayed in constant contact to apprise us of the next steps. We were always aware of what was happening and appreciated his personable service. Thank you!
By Cathy
Response from GoodLife Home Loans· Sep 3, 2020
Cathy, We really appreciate the kind words. We call Chris Lee "Mr. Next Step." He is always explaining "the next step" and he does a great job of getting all of our loans finished "step by step" i in a 30 day period. He is committed and amazingly talented, but without you, we would not be in business. Thank you for allowing us to serve you and care for you and help you live the GoodLIfe in Retirement. You are so important to us. We are grateful and so appreciative that you are part of the GoodLife family. Thanks so much. -- GoodLife Customer Success Team
Dawn Bestafka was very good at coordinating everything that needed to be done. Best service I have received in a while!
By Marilyn S.
Response from GoodLife Home Loans· Sep 3, 2020
Marilyn, You made our day! Dawn Bestafka is super special and gifted and we are lucky she is with our firm. We really appreciate the kind words. That was so nice of you to take time and praise Dawn. How nice of you! She is super caring and she is so passionate about reverse mortgages and helping people retire with a smile on their face. You are the reason we are in business and we thank you and appreciate you so much. We got lucky to meet you and help you and we welcome you to our GoodLife family. Thanks so much. -- GoodLife Customer Success Team
Scott Sherman was a well-informed advisor! Although I did not have many questions when we started the process; I was a "blank slate" since I knew very little that was useful about Reverse Mortgage. But he was able to walk me through all the information that I needed to make a decision about whether or not I should get involved. He generally anticipated my apprehensions, and had useful ideas, thoughts and suggestions. He was good-natured and easy to talk to --- more like an old friend than a sales-man type!!
By Janet & Richard Q.
Response from GoodLife Home Loans· Sep 3, 2020
Janet and Richard, This made our day. You are so amazing and we really appreciate the kind words. That was so nice of you to take time and praise our very own Scott Sherman, who is the consummate pro. He is a great listener and cares so much. He is a conscientious reverse professional who loves his job and loves helping seniors live a happy retirement. We thank you so much. You are so important to us. We are grateful and so appreciative that you are part of the GoodLife family. Thanks so much. -- GoodLife Customer Success Team
Chris was absolutely amazing! He made the process so smooth. I appreciate how detailed he was and made sure we understood everything. By far the best service when dealing with a home loan. If anyone I know could benefit from a reverse mortgage I will definitely contact Chris!
By Cherry J.
Response from GoodLife Home Loans· Sep 3, 2020
Cherry, We really appreciate the kind words. That was so nice of you to take time and praise our Chris Lee. He is a caring and conscientious reverse professional who loves his job and loves life. You are so important to us. We are grateful and so appreciative that you are part of the GoodLife family. Thanks so much. -- GoodLife Customer Success Team
I contacted GoodLife for my mom, to assist her with looking into a new Reverse Mortgage. Dawn helped us and not only was she able to walk my mom through Doc U Sign on her computer but with ease. Dawn saved my mom money and all in all everything went smoother than one would imagine. Now my mom can feel more financially secure and she does not have to worry. She still owns her home and one day I will either finance the reverse mortgage or sell and my mom knows I will still have some financial security. I highly recommend GoodLife, Dawn and looking into a reverse mortgage option as a possible answer for your loved ones.
By Angie P.
Response from GoodLife Home Loans· Aug 26, 2020
Angie, Your review touches our heart and we are honored to have served you. Dawn Bestafka is a special person, and so are you. You and your mom are why we exist -- to make people happy and help them live the GoodLife! We appreciate your taking time to fill out this review, and are grateful for amazing people like you. - Sincerely, GoodLife Customer Success Team
Dawn was fantastic! She was always able to explain everything to me and was there with me every step of the way. I would definitely recommend her to all of my friends and will. I so appreciated the support in such a weighty decision and felt very confident with each decision made. I consider her a trusted friend. I would definitely give her a promotion or raise she deserves it. She works very hard. Sincerely Judy Steffens
By Judy S.
Response from GoodLife Home Loans· Aug 25, 2020
Judy -- You made our day a great day!! Dawn Bestafka takes pride in helping all of her customers live the GoodLife in retirement. She is a great advisor, financial coach, and caring person. But, above all, she is a friend to you and all of her customers and it meant so much to her for you to call her a friend. You are our customer for life, and our friend for life, too. Thanks for allowing us to serve you. - GoodLife Customer Success Team
The experience with Goodlife was efficient and easy..... I was always aware of where my application standing was at all times.....I could always reach my rep Dave.... He always got back in touch with me if ever we missed each other.... Thank you Dave and staff at Goodlife for treating me like a valued customer.....even the notary was excellent.
By Sarah H.
Response from GoodLife Home Loans· Aug 21, 2020
Sarah, Thanks so much for your kind review. Dave Schulte is a caring and skilled professional and he is going to love seeing your comments. We are so lucky to have great customers like you. We are so grateful that you are part of our GoodLife family and we are here for you -- forever -- is you have questions about the monthly statement we send you. We'll stay in touch. Hope you have a safe and fun day. - GoodLife Customer Success Team
