Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
101 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Goodden's has been selling authentic, designer eyeglasses, sunglasses and sport goggles on the Internet since 2005. Our store is located in Mukwonago, WI. We are proud to be an American company that provides the highest quality prescription eyewear.
Goodden's Optical (gooddens.com) has 101 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
101 approved reviews, newest moderated first
I have made several purchases of Ralph by Ralph Lauren Aviatiors (RA4004) from Goddens. I have been very impressed with their service, at times receiving them in Australia before other orders I'd placed from Australian companies. Good value too!
By Lynne D.
I did 2 purchases, and I am very happy customer. I paid far less for the Ray-Ban sunglasses, then at other retail stores. I even exchanged one item for the bigger size, they exchanged it very quickly, no questions asked. I recommend Gooddens whole heartily to anybody :-) Thanks for the exceptional service !
By Eldin D.
I thought ordering on ebay and sending back a wrong order was risky and impersonal. I got excellent customer service and I am grateful. Thank you for exchanging my glasses and sending the larger ones back to me so promptly. I thought I would be forgotten or told to pay an additional charge. Thank you for restoring my faith in customer service.
By Tom C.
I had a problem with my order and when this problem was recognized, Goodens' not only took accountability, but corrected the order and did so with expedited processing, over-night delivery and no charge or inconvenience (other than the delay) to me. I would have no problem at all in dealing with them again.
By Michael W.
I ordered Ray-ban aviators for my son and was concerned I wouldn't receive them in time to send to him, but I received my order within just a few days, packaged well, no problems with the order. I'm very happy with this company.
By Jan H.
A little concerned being a first time customer, but glasses came as ordered in good condition. Took just over a week. Would be happy to do business with them again if the need arises.
By Lee W.
I bought these for my niece's 9th Birthday. When she opened the box, she was so happy she started yelling: I got pink Ray Bans! OMG! I got pink Ray Bans!!!! Thank you, Thank you, Thank you! :) Let's just say that i am now her favorite aunt! Thank you Gooddens!
By Dimi
Great service!
By William T.
