Good2Go MobileReviews of good2gomobile.com

Terrible. My number was with Petro Canada Mobility and got moved to Good2Go. I can't login to my account. I call the help number and every selection tells me "high call volume, use the website to access your account" and then hangs up. Totally useless. I will port my number away from this garbage service at the first opportunity. Save yourselves and use any other mobile service.

We have been trying for a couple of weeks to transfer our cell phone from Good2Go Mobile to another service provider. We keep getting error messages stating that the new service provider cannot successfully communicate with Good2Go mobile. We have tried to contact their support line several times. Always the message is that there are too many customers calling and we are advised to call back another time. Then the call is abruptly ended. Even calling right at the time the support centre opens (9:00 am) results in the same message and the call is ended.

They never answer their customer service phone, and there is no other way to contact them. They claim they answer the phone from 9am-9pm 6 days a week...lol nope! Have tried calling all week, multiple times a day, some hours I'd try to call every 10 minutes. Just a prerecorded message that tells you their phone lines are too busy, and hangs up on you, not even a queue to wait in. No other way to contact them. Deceptive, confusing messaging regarding the 3G shutdown seems to be purposeful.

They said my IMEI was blacklisted. Nobody else said the IMEI was blacklisted. By the several days the escalated case was responded to and the email received saying there was no blacklist afterall,.. I had requested a refund and purchased a plan from another company.

I have been a customer of good2go mobile for several years. Other than the price, it is a terrible company. They don't respond to emails and their tech support is comprised of people who don't know or care about their product or the services they provide. I have been without cell service from this company for nearly a week now. I have emailed them repeatedly and as they always do they ignored my emails entirely. I still haven't gotten response back. I am 66 and disabled. I have submitted complaints to the BBB which good2go never responded back to. The BBB considers this a serious black mark against a company. ITS BEEN A WEEK WITH NO CELL PHONE SERVICE. DO NOT USE THIS CELL PHONE SERVICE PROVIDER.

Seriously this got 2 star? Been on petro can mobile before they bundled it to zatar. I get consistant servixe on my sons emergency phone, if you need a gamers daily heavy usage maybe this isnt for you.

good2go is a lousy provider, Even RED POCKET TO USMOBILE offers international roaming for a lot better price... i would not sign up with them ever TRACFONE STRAIGHT TALK are just the same no INTERNATIONAL ROAMING.. SUCH LOUSY PROVIDERs. stay away from GOOD2GO MOBILE i take RED POCKET anyday over these clowns... or USMOBILE.... speak up give those companys SUCH LOUSY REVIEWS OR DONT take their service, may get their attention, to start offering better service & roaming in canada or mexico.. til then VOID THEM

This company use to have great customer service. Now it takes them weeks to get back to you, and then you don't get the help you need still. They also charge you twice a month now for your phone bill, and they no longer seem to care about their customer satisfaction. If you want better customer service then go to Consumer Cellular! It also takes them forever to resolve any issues. I'm still waiting on a cancellation for a phone that I had already cancelled, but yet they still charged me for the next months service on. 😡