GoldStar Trust CompanyReviews of goldstartrust.com

Amazingly fast service for onboarding and an easy-to-navigate website

Keep me informed during the transfer process. Easy and efficient

The transfer of metals dragged on due to the account at the Depository was not opened when Equity Institutional went to move it.

I could not have had a better experience. Everyone was very kind and helpful. All of my questions were answered and the process of buying gold and silver was very easy. Thank you!

I was very appreciative of the assistance I received when moving my funds over to Birch. Someone was available for me every step of the way. The customer service was impressive and I would highly recommend!

Unable to log in to the platform with 2023 email and password plus security questions are impossible to answer. I don't believe I was ever asked to set up security questions so how can you ask for them with questions without entered answers. The customer service of this company is very slow and difficult to get a hold of. I would find another company to work with.

Goldstar Trust should remove the name TRUST from their name. After 30 days of failed transactions, incorrect information being provided and outright misinformation I still have not received a wire transfer on my money because everyone is too busy. I have been with GST for 10 years and have been unimpressed every step of the way. Now that I am leaving, they are treating me even worse and have caused extreme financial peril. The last call basically indicated they did not care! I would not recommend doing any form of business with GST and this is coming from a customer of 10 years,

You guys made it so easy to work with. Very informative with any of my concerns. I'm eager to see what will come of my decision to invest in precious metals!