Just signed in to our account and all…
Just signed in to our account and all went smoothly. Look forward to future communications .
By Robert R.
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
795 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
Just signed in to our account and all went smoothly. Look forward to future communications .
By Robert R.
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
Excellent communications. I got all my questions answered and their instructions to complete the rollover were clear and complete. Highly recommended.
By Paul S.
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
This was a smooth transition with no room for confusion or feelings of unknown. It
By Ryan
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
Quick, patient, knowledgable, response to all questions.
By customerDonna R.
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
Let me tell you what went wrong, you sold me 8 sets of Gold American Eagle proof coins at 7,237.94 A $1,000 markup. When I told you I wanted to buy gold you sold me coins that profit you only. You should be ashamed of yourself but I know you are not, probably laughing all the way to the bank. I will tell everyone I know that has money to invest, STAY AWAY FROM Burch Gold group.
By Debby
Easy to follow enrollment and statements
By customer
Response from GoldStar Trust Company· Feb 6, 2024
Thank you for the review!
Answered all my questions, very patient, explained my options, listened and responded with understandable expertise.
By Janette P.
Response from GoldStar Trust Company· Feb 6, 2024
Thank you for the review!
They helped me every step of the way. I am new to this, so all the help I received really made a difference.
By Mary M.
Response from GoldStar Trust Company· Feb 6, 2024
Thank you for the review!