Very professional
Very professional
By customer
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
795 reviews
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Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
Very professional
By customer
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
Process of transferring from an IRA to a gold IRA was simple and the team helped me with every step.
By customer
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
I've made several calls to GoldStar Trust Company to set up my Traditional IRA. They have been very helpful and patiently helped me navigate the process. (Just what you might expect from a small town in Texas.)
By Elizabeth K.
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
The process was handled quickly and efficiently, with timely feedback and communications.
By customer
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
I have two accounts that were supposed to be converted. We took care of one and I was supposed to get a call to take care of the other, but that never happened.
By customer
Response from GoldStar Trust Company· Feb 26, 2024
Management will be reaching out.
was very easy to set up thru e-mail and just a couple phone calls.
By Kirk
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
Goldstar was impressive in all areas critical to helping me set up my Self-directed IRA. Responsive, great follow-up, and walked me through any questions I had. From account creation to full funding was only 4 days! Andrew Gonzales was my contact person. Kudos to him.
By Ernest
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!
The representatives I dealt with were all very helpful and informative. Although there was initially a delay in my transfer, they reached out right away and we resolved the minor issue very easily. My transactions were completed efficiently and quickly shortly after.
By Aidan
Response from GoldStar Trust Company· Feb 26, 2024
Thank you for the review!