Excellent customer service!
Excellent customer service!
By Donna R.
Response from GoldStar Trust Company· Jul 26, 2024
Thank you for the review!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
795 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
795 approved reviews, newest moderated first
Excellent customer service!
By Donna R.
Response from GoldStar Trust Company· Jul 26, 2024
Thank you for the review!
Quick and easy
By customer
Response from GoldStar Trust Company· Jul 26, 2024
Thank you for the review!
We were looking to diversify but not familiar with buying precious metals. The team was patient and answered all our questions
By Jill
Response from GoldStar Trust Company· Jul 26, 2024
Thank you for the kind review!
Relatively easy starting a new account; however, the annual snail mail fee notices are bad for me. i live abroad and have mail sent to my elderly father. i prefer to do all notifications by email and letter mail regarding a bill sent will cause me problem
By customer
Response from GoldStar Trust Company· Jul 26, 2024
Thank you for the review! Fees can viewed/paid inside the online portal.
Oliver and team made the roll over of my 403B very easy. They were very helpful!
By joan S.
Response from GoldStar Trust Company· Jul 26, 2024
Thank you for the review!
My questions were answered and the professional guidance o your team was greatly appreciated.
By customer
Response from GoldStar Trust Company· Jul 26, 2024
Thank you for the review!
Appreciate the ease in which the IRA account was established and communication for answering all questions. Services were prompt and complete.
By Cliff
Response from GoldStar Trust Company· Jul 26, 2024
Thank you for the review!
Great experience! Knowledge people, kind, and courteous!
By Mikki G.
Response from GoldStar Trust Company· Jul 26, 2024
Thank you for the review!