Gold Park OrlandoReviews of goldparkorlando.com

One star is too many. Besides cars being packed like sardines which is somewhat acceptable. I arrived last night and called at 7:32 PM to let them know I need to be picked up. After Waiting and waiting and several additional phone calls and being told that they only have one driver. I finally was picked up at 8:26 P.m. and was packed into a van like sardines. Very unorganized. By the time I got my car from the parking lot and on the road it was 9:05 PM. How can you only have one driver when your business revolves around a shuttle service. While I was waiting 4 other companies that did the same thing probably had a rotation of 8 to 10 times while I waited Again, how can you only have one driver when you are a shuttle service. That’s like McDonald’s not having burgers. You should be ashamed of yourself for such a terrible service. I will never use you again and I will recommend everyone I know not to.

Worse parking I've ever been too**STAY AWAY AND PAY A FEW BUCKS MORE TO GO ANYWHERE ELSE**The driver was SOOOO rude thought we were gonna wreck on ride into airport...the parking was in muddy grass knee deep and the wait for the shuttle pick up was 1 1/2 hours to wait for a Shuttle from airport. 9 pm no rain on a Sunday evening?? REALLY?? EVERY OTHER PARKING COMPANY WOULD BE BETTER, and came 4-5 times while us fools waited on GOLD, NEVER EVER AGAIN !! I WOULD RECOMMEND PARK AND GO, WALLY PARK, DRIVE AND PARK, PARKING SPOT, they have paved parking and reliable 24 hour drop off and pick up every 20 Minutes !!!

Terrible!! we should have realized it would not end well when it did not begin well. After arriving the shuttle did not leave for the airport for 15 minutes. The van that was available was making loud noises and falling apart inside. Then the shuttle never picked us up at the airport after trying to call and connect with them on the phone numbers that were given. Their voicemail was full. We had to take an Uber to pick up our car at MCO and found it to be blocked in by another car for which they had no key. We are currently sitting here waiting for a tow truck to remove the car that’s blocking us. Never again.

Terrible experience. DO NOT PARK HERE!!!

The computer program cannot count. I had made a reservation but when I got there there were more cars than the lot could hold and I couldn't squeeze my car between any of them :-(. Other lots when they are full do not take any more reservations but not this one. It is only out to see how many cars they can pack in and how much money they can make by doing so. One does not even come close to the anxiety that that created when we missed our plane as a result of waiting for over a 45 min. (We were sandwiched between cars that wanted to get into the lot). They kept saying the shuttle is on the way and when it got there it wasn't working properly so we had to wait for another one which also took a long time. Where does all the money go from all the cars, not interview the equipment. Finally we left :-(. Don't park here unless you have have a day to wait. Dr. D

only get one star because i cant give less. do not use them. the over book the lot. they ask you to leave your keys so they can move your car as needs be. our experience started when you pulled in and were asked for the keys. we said no, so they parked us in another spot and i kept my keys. the problems really came from when we came back. I called 3 times in a 1.5 hr time frame looking for a van for pick up from the airport. my wife called 2x in the same hour. not to mention the other 3 families that were also calling for a ride. we were told multiple times that drive is on his way, driver is just now getting on 528, the driver just left the yard. when the driver finally showed up we asked whats going on he said he no idea what we are talking about. when the driver put the van in gear to back up i started a timer and stopped it when we hit the yard 7:21 mins. then this is where the real issues happened. all 3 families were parked in. the driver attempted to move only one car from each of the cars and told us that was enough room. one gentleman told him to move the other car, which the driver didnt want to and caused a argument. after a while he got keys for the other car and spun out in front of me and pulled into a spot near my car. there is no way i would drive someones car like that in this area. cars are parked 2 deep and 3 car sideways behind them. the moved one car for me to get out, which would have been fine until the spin out car was parked in a fit of rage. i asked several times to have it removed so i could get out 2 seperate drives asked me you sure you cant get out? would you like me to get you out? which i said no to. this whole thing took me 2hr from when i landed to me getting on the road to get home after my long day for traveling. if your looking for a cheap place to park and dont car about strange people in your car, your car being damaged, have hrs to kill after your trip. this place is your you. i would use anyone else but this lot.

I was very disturbed about an employee in your Company that drives the Shuttle. When boarding the shuttle he asked us which airline. We told him Lufthansa. He told us that is Terminal C. We boarded the shuttle. Then on the way to the airport he asked us again which Terminal. Apparently he hadn't remembered what he just told us. I told him Terminal C. He then said they don't go to Terminal C after having already boarding the shuttle. I was upset and said. "What the hell". At that point he nearly became violent towards me, my wife and with my 10 year old son in the car. He then began to continue accusing me that I swore at him. I apologized several times but it did not change his violence towards me and my family. When trying to explain the website states Terminal C drop-off includes a charge he refused to honor or listen. Instead he put gloves on and pretended to threaten me and my family with gestures of violent behavior. I was very disturbed by his acts and did not feel safe while he drove us to airport. I have never experienced such a lack of professional service. He was a bully and beyond reproach. He should not remain in your employ as he poses a risk.

Waited 1 hour. Got to our gate at the airport just as they were boarding. Then to top off the terrible service they needed us to leave our keys because they may have to move our jeep. Dreading the return trip. Just hope we get the jeep without a problem. will never use them again. Terrible mistake.