Total scammers
Total scammers! They double charged me for a charter and I have not been able to get my money back! They do not have any good ethics at this company. Do not use them to charter a plane.
By Kate O.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
164 reviews
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Charter Flight Group offers private jet aircraft flights, business jet charters for corporate executives, and personal private planes for luxury travels.
FlyCFG (charterflightgroup.com) has 164 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
164 approved reviews, newest moderated first
Total scammers! They double charged me for a charter and I have not been able to get my money back! They do not have any good ethics at this company. Do not use them to charter a plane.
By Kate O.
Please be aware CFG Price point For a private Jet Charter is the highest available in the Aviation industry. I would strongly recommend not to use Charter Flight Group
By RON D.
They stole $17,300 from me. I would never recommend using this company. Horrible! Unethical. They have pending lawsuits against them. They’re currently insolvent.
By Todd H.
We liked the plane (Phenom 100) and the pilots. Our experiences with FlyCFG have all been great. Jude Dineen has given us extremely quick, efficient and friendly service.
By Katherine F.
It was a wonderful flight. Everything went perfectly. Exceeded expectations. Will definitely use again.
By Cat J.
Welcoming and professional crew. Making a last minute reservation was easy and even our 2 larger dogs were treated well. End to end, everything was gracious and easy. We will definitely use CFG again.
By Wanda F.
Prompt communication. Tracked us along the way. Always knew where we could turn for an assist if needed.
By Tony
Personal contact and "hand holding" from receipt of tail number to arrival
By Gerhard S.