Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
25 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sell your gold, silver, diamonds, jewelry, coins, and more with The Gold Guys! See how easy it is to sell at home, in-store, or through the mail!
The Gold Guys (goldguys.com) has 25 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 20 reviews with 5 stars · Clear filters
Oh my gosh I have a great time every time I stop in. Levi and Nidal are definitely outstanding gentleman. They both are professional and knowledgeable. I can't wait to stop in again and see either one of there smiling faces. Thanks guys.
By Kristy H.
michelle and amasta were very, very friendly and knowledgeable . It was a great visit, and great service.
By Bert P.
I bought a gold Hip Hop necklace and after 4 years the clasp and surrounding area faded and looked bad. I spoke to Amy in Customer Service and sent back the necklace. I was notified that they would replace the necklace , but that it was out of stock at this time. I called back and spoke to Amy in customer service again and that if I wanted I could choose a different necklace instead. I just got my new necklace and it is wonderful. And just wanted to say what a great customer service rep Amy is.
By Andrew Mookie A.
I have only been a customer in that I have sold gold jewelry to Gold Guys. I've had nothing but good experiences with them. They are fair and courteous.
By JMC
Quick Simple Easy
By Lawrence
Very nice people and honest
By Donna
They were fair on their prices.
By Jeanne C.
I was very happy with my experience with the gold guys. I would really like to find a gold guys store, so I can bring more jewelry in for an appraisal.
By Lynette
