The mover were great. They were efficient and hard working and very friendly
I was very pleased. Both workers were very respectful and courteous.
By Alicia W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
232 reviews
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Serving Southern California and Nevada, Golden State Storage facilities offer drive-up unit access, a secure personalized gated access system, resident managers, long term discounts and are open 7 days a week. Every location has a full selection of boxes, locks and moving supplies. Choose a self storage location near you and view rates, features and more. Our managers will be happy to assist you concerning your storage needs.
Golden State Storage (goldenstatestorage.com) has 232 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
232 approved reviews, newest moderated first
I was very pleased. Both workers were very respectful and courteous.
By Alicia W.
Very convenient to get to if you live in Camarillo. Gated entry, coded doors plus your own lock made it feel secure. Staff was very friendly and helpful
By Mary C.
Moving can be stressful, and there are so many things to take care of. I was so happy that I found a place for all my things to be stored. Golden State Storage was helpful over the phone and answered all my questions. I'm feeling very relieved to have found a safe place to store all my things close to where I will be staying. They made the paperwork process painless. I liked that they were friendly with all the renters who came in while I was in the office.
By Marilyn M.
Highly recommended. First class in every regard, with very competitive rates.
By Dave
it would be nice if they would let us use their trash bin
By David B.
The facility is clean, but the customer service is what gets me the most. These are the rudest people I have ever encountered working with people. They either need to be retrained on their attitudes or find another line of work. You don't have to do anything to get an attitude from them- I've noticed that they're always this way with others, as well.
By Seal
Response from Golden State Storage· Mar 11, 2014
Hello Seal, We are very sorry to hear about your poor experience you had while storing with us at Golden State Storage. One of our goals is to always provide excellent customer service and it is obvious that we did not meet this goal with you. We apologize. We constantly review all of our managers and we will make sure to bring up this issue with our managers during our next review. You feedback is highly appreciated. Thank you very much for your feedback and your business. If there is anything we can do to help make your storage experience more enjoyable, please let us know.
in all aspects, what one would expect and more in a storage facility
By James
I can say that it is very clean and well organized. I love that I can drive right up to my storage as I am handicapped and hard to walk. I love that you can drive up up to log in and out without getting out of your car. The only one thing that I wish was they were open longer hours on the week-day. I work until 6pm and I would love to be able to go there after work to get things or put things in there. I don't feel like driving there on the weekends as it is a bit far since this storage is near my old house where I lived. I would love it may open until 8 pm. Thanks.
By Corry